2nd Shift - Accounts Receivable Specialist

Perfect Home Services Powered By ABC Plumbing, Sewer, Heating, Cooling & Electric • Full-time • Arlington Heights, Illinois, United States • $22 - $24 / hour • 3m ago

ABC Plumbing, Sewer, Heating, Cooling & Electric is looking for an outstanding Accounts Receivable & Financing Specialist who is detail-oriented, highly organized, and has excellent problem-solving and customer service skills.

This position will play a critical role in managing the company’s financing process while also supporting accounts receivable functions. The ideal candidate will take ownership of financing from start to finish, provide support to customers and internal teams, and ensure all accounts and financing processes are handled accurately and efficiently.

If you are someone who enjoys solving problems, communicating with customers and teams, and taking ownership of important processes, we’d love to talk with you!

RESPONSIBILITIES INCLUDE:

Outbound calling for Accounts Receivable collections
Own the timely, end-to-end financing process - staying on top of technician call-ins while analyzing financing company reports to catch trends and ensure no applications are missed
Field technician closeout calls to process payments and resolve payment resistance
Maintain customer accounts, including account corrections, payment updates, write-offs and other AR-related entries.
Prepare and deliver ongoing financing updates and reporting to leadership

REQUIREMENTS:

Excellent verbal and written communication skills
Strong customer service skills with the ability to handle customer concerns professionally
Highly organized with strong attention to detail and accuracy
Strong problem-solving skills and ability to take ownership of processes
Comfortable making outbound collection calls and discussing account balances with customers
Ability to multitask, prioritize, manage time effectively, and work independently
Proficient math skills
Strong computer skills and ability to learn new software systems
Knowledge of ERP systems and programs such as Microsoft Word and Excel
High school diploma or equivalent

Job Type: Full-time

Benefits: