Restoration Project Director

PuroClean of Bluffdale • Full-time • Bluffdale, Utah, United States • $65,000 - $75,000 / year • 1w ago

Benefits:

Free uniforms
Paid time off
Profit sharing
Company car
Competitive salary

PuroClean of Bluffdale — The Paramedics of Property Damage — is seeking an experienced Restoration Project Director to oversee property damage restoration projects from post‑mitigation transition through full reconstruction completion. This role is ideal for a disciplined, detail‑oriented leader who thrives in a fast‑paced environment and takes ownership of operational and financial outcomes.

About the Role
The Restoration Project Director serves as the operational and financial owner of each file once emergency services are complete. This position ensures clear homeowner communication, accurate documentation flow, disciplined budget control, and efficient reconstruction execution. The ideal candidate is proactive, organized, and confident in leading both field teams and subcontractors. The position is fully remote aside from a weekly in-person production meeting.

Key Responsibilities

Mitigation Oversight & Documentation Control

Conduct homeowner introduction call within 24 hours of mitigation start

Set expectations for insurance, documentation, and timelines
Serve as approval authority for scope deviations, category changes, equipment adjustments, demolition, and escalated field decisions
Ensure mitigation scope matches the loss and documentation is complete
Review and approve photos, moisture logs, daily notes, sketches, and scope clarity
Submit organized documentation to the Estimator and review completed estimates for accuracy

Reconstruction Conversion & Client Alignment

Confirm homeowner intent to proceed with reconstruction

Explain reconstruction scope, timeline, and expectations
Maintain proactive communication during estimate submission, review, approval, and supplement stages
Manage expectations regarding deductible, depreciation, and payment structure

Reconstruction Project Execution

Create detailed work orders and build/manage reconstruction budgets

Assign work to subcontractors and schedule trades in proper sequence
Manage timelines, prevent delays, and conduct quality control inspections
Maintain margin targets and approve subcontractor invoices
Process change orders and ensure permits are obtained when required

Financial Management & Collections

Track committed costs vs. approved estimates

Collect deposits, manage progress payments, and coordinate depreciation
Secure final payment and ensure no job closes with an outstanding balance

Closeout & Carrier Communication

Send final photos and Certificate of Completion to adjusters

Confirm documentation completeness and supplement resolution
Close files internally once payment is received

Key Performance Indicators

Gross Profit Margin %

Cycle Time (Mitigation Reconstruction completion)
Budget Variance
Supplement Capture Rate
Client Satisfaction
Documentation Accuracy
Final Balance Collection Time

Core Competencies

Operational Oversight

Financial Accountability
Structured Communication
Leadership & Field Authority
Insurance Literacy
Timeline Discipline
Detail Orientation

Reporting Structure
Reports to: Operations Manager
Works closely with: Lead Mitigation Technicians, Estimator, Coordinator, Subcontractors, Accounting

Who Succeeds in This Role
A successful Project Director:

Thinks like an owner

Protects margin aggressively
Communicates proactively
Maintains oversight of all field decisions
Moves files forward daily
Closes jobs cleanly and completely

How to Apply
Qualified candidates may submit their resume and work history to [email protected].
We look forward to meeting professionals who are ready to lead with discipline, clarity, and ownership.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.