Project Manager

Riedl and Son Exterior Specialists • Full-time • Fort Atkinson, Wisconsin, United States • $60,459 - $75,811 / year • 4m ago

Job Title: Project Manager

Department: Production
Reports To: Production Manager

Position Overview

The Project Manager is the critical link between the install crews, the customer, and the company. This role is responsible for ensuring projects are executed efficiently, professionally, and to Riedl and Son’s standards—while delivering an excellent customer experience from the first day of installation through final walkthrough and completion.

This position oversees residential exterior projects including roofing, siding, windows, and decking, ensuring timelines, quality, communication, and customer satisfaction are all met or exceeded.

Key ResponsibilitiesProject & Production Management

Manage assigned projects from start of installation through final customer walkthrough
Coordinate daily with install crews to ensure scope, materials, and expectations are clearly understood
Monitor job progress, quality, and safety on-site
Ensure projects stay on schedule and issues are proactively addressed
Work closely with the Production Manager to align priorities and resolve challenges

Crew Communication & Support

Serve as the primary point of contact between install crews and the company
Provide crews with job details, updates, and clarification as needed
Conduct job site visits to support crews and verify workmanship
Help resolve on-site issues quickly and professionally

Customer Experience & Communication

Act as the primary customer-facing contact during the installation phase
Set clear expectations with customers regarding timeline, process, and next steps
Provide updates throughout the project and address questions or concerns promptly
Conduct final walkthroughs with customers to ensure satisfaction and completion
Represent the company professionally and reinforce trust at every interaction

Quality Control & Documentation

Verify work meets company standards and manufacturer specifications
Identify and document punch list items and ensure completion
Coordinate corrections or warranty-related follow-ups as needed
Maintain accurate project notes and status updates

Qualifications & SkillsRequired

Strong communication and interpersonal skills
Ability to manage multiple projects simultaneously
High attention to detail and commitment to quality
Comfortable working in residential job site environments
Strong problem-solving and decision-making abilities
Ability to work effectively with crews, customers, and internal teams

Preferred / Bonus

Experience in roofing, siding, windows, or decking
Prior project management or construction coordination experience
Bilingual (English/Spanish) — highly valued
Familiarity with residential construction schedules and processes

Personal Attributes

Calm under pressure and solutions-oriented
Professional, approachable, and customer-focused
Organized and proactive
Respected by crews and trusted by customers

Why This Role Matters

This position is essential to the success of every project and every customer relationship. The Project Manager ensures that what was sold is delivered with excellence—and that both crews and customers feel supported throughout the process.

Job Type: Full-time

Pay: $60,458.75 - $75,810.55 per year

Benefits: