Jobs search

Scheduling/Office Assistant

Topline HVAC • Part-time • Skokie, Illinois, United States • $18 - $20 / hour • 3d ago

TOPLINE is growing and we are hiring for a Customer Service Support Assistant in our Skokie Office.

M-F **ON SITE**
Rotated After Hour Calls/Weekend Calls *mobile*
PART TIME

Position: Scheduling/Customer Service Representative

Responsibilities:

Answer incoming phone calls and emails
Schedule and confirm appointments
Make outbound calls and emails to customers
Organize workflow and appointments by reading, routing, and collecting customer information
Manage assigned tasks.

Ultimately, you will work directly with an Office Manager.

Other duties may arise from time to time and may be assigned to the employee. When these occasions arise the employee is expected to fully carry out these duties.

Providing introductory information to new customers (Memberships)
Ensuring that customers are satisfied with products or services.
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions.
Escalating queries and concerns
Customer Service
Acquire full knowledge of all Programs/Field
Work with customers and sales team to resolve issues
Form professional relationships with customers

Administrative Tasks:

Manages main phone line and transfers calls
Maintain updated records
Additional responsibilities and duties as required to support the team when requested

Qualifications:

Excellent Computer skills
Microsoft Excel, Word, Outlook, Google Drive
Excellent verbal and telephone skills
Strong problem-solving skills
Attention to detail
Excellent written and verbal communication skills
Planning and organization skills
Professionalism and integrity
Teamwork and relationship-building
Results oriented

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Work Location: In person

Related Jobs

Senior Quality Control Inspector

Matthews Professional Employment, Inc. • Full-time • Libertyville, Illinois, United States • $30 - $35 / hour • 21h ago

21h ago

Apply

Facilities Technician III

GreenState Credit Union • Full-time • Addison, Illinois, United States • $37 - $43 / hour • 21h ago

HVAC plumber

21h ago

Apply

Press Brake Operator

Matthews Professional Employment, Inc. • Full-time • Lake Zurich, Illinois, United States • $30 - $35 / hour • 21h ago

21h ago

Apply

Engineer

City Colleges of Chicago • Full-time • Chicago, Illinois, United States • $57 / hour • 2d ago

2d ago

Apply

Automotive Technician/Mechanic- 5+yrs Exp- $70k/yr to $165k/yr!

Wheels of Chicago Reconditioning Service Center • Full-time • Chicago, Illinois, United States • $70,200 - $150,400 / year • 2d ago

2d ago

Apply

Field Service Technician

Atlas Copco • Full-time • Chicago, Illinois, United States • $35 - $40 / hour • 2d ago

2d ago

Apply

Forming Machine Operator

The Xcel Group • Full-time • Mundelein, Illinois, United States • $23 / hour • 2d ago

2d ago

Apply

Field Service Technician

Desoutter GmbH • Chicago, Illinois, United States • $35 - $40 / hour • 2d ago

2d ago

Apply

Maintenance Supervisor

FIDUCIARY REAL ESTATE DEVELOPMENT • Full-time • Gurnee, Illinois, United States • $30 - $35 / hour • 2d ago

2d ago

Apply

Maintenance Mechanic

Quaker-Foods • Full-time • Bridgeview, Illinois, United States • $30 / hour • 3d ago

3d ago

Apply