Job description:

O'Connell Oil Associates is a full-service heating and air conditioning organization. We are seeking a service manager to run our Pittsfield branch. This is a great position for an active experienced service technician, who is looking to take on a management role.

Responsibilities:

Recruit, train, and retain service technicians.
Manage key financial objectives- i.e. gross profit, operating profit, material costs and unbillable hours.
Manage and maintain service van/warehouse inventory.
Confirm technicians are in route, on time and have been dispatched.
Review previous workday's service tablet work orders and check clock out, missteps corrected and policies reinforced.
Audit service workweek.
Respond to customer voicemails and emails.
Perform random on-site QC checks on service and installations.
Review monthly P&L for service department.

Qualifications and Education Requirements:

High School diploma or equivalent
HVAC certification
Massachusetts oil burners license
EPA 608 universal certification
Valid drivers license
Minimum 5 years’ experience.

Schedule:

Monday to Friday

Work Location: In person

Pay: $65,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: In person

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