POSITION SUMMARY

The Low Voltage Sales Engineer is responsible for driving revenue growth by selling and scoping low voltage and physical security solutions, including alarm systems, access control, surveillance cameras, gate systems, and structured cabling projects. This role combines sales expertise with technical knowledge to design accurate, scalable, and reliable solutions for customers.

The Low Voltage Sales Engineer is accountable for prospecting, conducting site walkthroughs, gathering requirements, building accurate quotes, and closing opportunities. This role also contributes to the evolution of SERTG’s low voltage offerings by staying current on industry products, technologies, and vendors. The position requires strong technical understanding, attention to detail, and the ability to translate customer needs into well-designed solutions.

ABOUT THE COMPANY — SERTG

Southeast Regional Technology Group (SERTG) delivers extraordinary IT and security services that empower organizations to focus on what makes their business unique. We exist to remove technological barriers, strengthen cybersecurity, reduce downtime, and provide the reliable, high-quality support businesses need to operate and scale with confidence.

Our vision is to become the most trusted and fastest-growing IT and cybersecurity powerhouse in the Eastern United States—expanding our client base tenfold while driving innovation that enables small to medium-sized businesses to thrive in a secure digital world.

Everything we do is grounded in our values:

Honesty — Clear, open, transparent communication that builds trust.
Integrity — Doing what’s right every time.
Quality — Delivering outstanding service with uncompromising standards.
Accountability — Taking ownership of outcomes and commitments.
Inspirational — Leading through vision, innovation, and progress.
Disciplined — Operating with consistency, precision, and focus.

SUCCESS LOOKS LIKE

Low voltage revenue targets are met or exceeded consistently.
Site walkthroughs are thorough, accurate, and result in well-scoped projects.
Quotes are complete, accurate, and aligned with customer needs and company standards.
Projects are sold with clear expectations, minimizing change orders and rework.
Strong relationships are built with customers, vendors, and internal teams.
Product offerings evolve based on market trends, vendor capabilities, and customer demand.
Cross-functional coordination with project teams results in smooth project execution.
Pipeline activity is consistent, with strong prospecting, follow-up, and closing ratios.

OBJECTIVES

The Low Voltage Sales Engineer is responsible for generating revenue, designing solutions, and ensuring accurate project scoping. Core objectives include:

Sales & Business Development

Prospect and develop new business opportunities for low voltage and security solutions.
Manage the full sales cycle from initial contact through close.
Maintain pipeline visibility, forecasting, and CRM accuracy.
Achieve monthly and annual revenue targets.

Site Walkthroughs & Project Scoping

Conduct detailed site walkthroughs to gather requirements and assess environments.
Identify customer needs for alarms, access control, cameras, gate systems, and cabling.
Document all findings clearly for quoting and project execution.
Ensure all components, labor, and materials are accounted for in project scope.

Quoting & Solution Design

Build accurate, detailed quotes using standardized templates and pricing structures.
Design solutions that align with customer needs, budgets, and best practices.
Ensure proposals clearly define scope, deliverables, and expectations.
Work closely with operations to validate scope and feasibility.

Product Knowledge & Offering Development

Stay current on low voltage products, vendors, and industry trends.
Evaluate new technologies and recommend updates to SERTG’s offerings.
Understand competitive solutions and market positioning.
Assist in standardizing product bundles and solution packages (Good/Better/Best).

Collaboration & Project Handoff

Coordinate with Low Voltage teams, project managers, and technicians for smooth execution.
Ensure accurate handoff documentation, including scope, diagrams, and expectations.
Support project teams with clarifications when needed.

COMPETENCIESSales & Relationship Management

Strong ability to build trust, develop relationships, and close opportunities.
Skilled in managing long sales cycles and complex projects.

Technical & Low Voltage Expertise

Knowledge of alarm systems, access control, surveillance cameras, gate systems, and structured cabling.
Ability to scope projects accurately and design complete solutions.

Solution Design & Attention to Detail

Strong ability to translate customer needs into technical solutions.
High attention to detail in quoting, documentation, and scope definition.

Communication & Presentation

Able to clearly present solutions and explain technical concepts to customers.
Strong written and verbal communication skills.

Process Discipline & Organization

Maintains CRM accuracy, documentation standards, and consistent follow-up.
Able to manage multiple projects and opportunities simultaneously.

Continuous Improvement

Proactively identifies improvements to product offerings and sales processes.
Stays informed on evolving technologies and industry best practices.

EDUCATION AND EXPERIENCE

3–5+ years of experience in low voltage sales, security systems, or related fields.
Experience with alarms, access control, cameras, gate systems, or structured cabling required.
Proven ability to scope and quote projects accurately.
Strong understanding of installation processes, materials, and labor requirements.
Experience working with vendors and distributors in the low voltage space.
Familiarity with CRM and quoting tools (ConnectWise preferred).
Technical certifications or vendor training are a plus.

PHYSICAL REQUIREMENTS

Ability to travel to customer sites for walkthroughs and meetings.
Prolonged periods of sitting or working at a computer.
Ability to lift up to 25 pounds occasionally when reviewing equipment onsite.
Ability to navigate construction sites or active job environments safely.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

EQUAL EMPLOYMENT STATEMENT

Employment decisions are based solely on qualifications, merit, performance, and business needs.

Pay: $100,000.00 - $150,000.00 per year

Benefits:

401(k) 4% Match
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

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Low Voltage Sales Engineer

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