Service Technician – Cold Brew & Coffee Equipment Systems (Part/Full-Time)

Location: San Rafael, CA
Territory: San Francisco Bay Area
Employment Type: Part/Full-Time

About Addictive Coffee Roasters

Addictive Coffee Roasters is a San Rafael–based specialty coffee and beverage company delivering premium office coffee, nitro cold brew, tea, and hospitality-driven beverage programs throughout the San Francisco Bay Area. We partner with offices, tech companies, hospitality groups, and retailers to create elevated workplace and customer experiences through high-quality products, reliable service, and modern beverage solutions including kegerators, espresso machines, batch brewers, and nitro systems.

Role Overview

The Service Technician will service, maintain, troubleshoot, and support kegerators, nitro cold brew systems, espresso machines, grinders, and coffee equipment at customer locations throughout the Bay Area. This is a customer-facing field role requiring strong mechanical aptitude, professionalism, and organization. In addition to maintaining equipment and supporting installations, this role will help strengthen customer relationships and identify opportunities for account growth, equipment upgrades, and expanded beverage programs within existing clients.

Key Responsibilities

Visit customer locations throughout the San Francisco Bay Area to service and maintain nitro cold brew systems, kegerators, espresso machines, coffee brewers, and related beverage equipment
Troubleshoot dispensing, pressure, nitrogen, cooling, plumbing, grinder, and brewing issues
Perform preventative maintenance and system calibration
Install and replace beverage lines, faucets, couplers, regulators, filters, grinders, and related components
Support setup and maintenance of office coffee and nitro beverage programs
Maintain proper temperature and nitrogen pressure settings for optimal product quality
Coordinate repairs and communicate service updates with internal operations teams
Ensure customer locations remain clean, organized, and operating properly
Build strong relationships with office managers, workplace teams, facilities contacts, and hospitality clients
Identify opportunities for additional products, equipment upgrades, service improvements, or expanded beverage offerings within existing accounts
Assist with equipment installations, office setups, activations, and product demos as needed

Qualifications & Skills

2+ years of experience in field service, beverage systems, coffee equipment repair, refrigeration, facilities support, or related technical roles preferred
Experience servicing espresso machines, coffee brewers, grinders, kegerators, draft beverage systems, nitrogen systems, or cold brew systems strongly preferred
Strong mechanical aptitude and ability to troubleshoot equipment issues independently
Excellent customer service and communication skills
Comfortable working in office environments and client-facing settings
Organized, reliable, and self-motivated
Ability to lift and transport kegs, gas cylinders, coffee equipment, and supplies
Valid driver’s license and clean driving record required
Experience working throughout the San Francisco Bay Area preferred

Work Environment

Field-based role servicing clients throughout the San Francisco Bay Area
Based out of San Rafael headquarters
Combination of independent field work and team collaboration
Fast-paced startup environment with growth opportunities

Compensation & Benefits

Competitive hourly pay based on experience
Overtime opportunities
Mileage reimbursement 72.5¢/mile
Growth opportunities within a rapidly expanding specialty coffee/beverage company

Pay: $27.00 - $32.00 per hour

Work Location: On the road

Addictive Coffee Roasters jobs

Field Service Technician - Coffee & Beverage Systems

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