SERVICE TECH LEVEL 3

Job Description

POSITION SUMMARY

The Level 3 Refrigeration Technician is responsible for advanced troubleshooting, diagnostics, and repair of commercial refrigeration systems. This position requires a high degree of technical skill, independence, and leadership in the field. The Level 3 Technician acts as a subject-matter expert on complex systems, assists in training junior technicians, and ensures service quality aligns with Prime Refrigeration’s performance and safety standards.

Key Responsibilities:

Perform advanced diagnostics and repairs on commercial refrigeration systems, including rack systems, parallel systems, VFDs, and complex control networks.
Identify and resolve refrigerant, electrical, and mechanical system failures with minimal supervision.
Conduct system performance testing and calibration to ensure energy efficiency and equipment reliability.
Install, program, and troubleshoot electronic control systems and monitoring platforms.
Perform system retrofits and component upgrades following EPA and manufacturer standards.
Assist in mentoring and training Level 1–2 technicians; provide field guidance and best practices.
Document service calls thoroughly, including parts used, recommendations, and performance metrics.
Maintain strong communication with Service Dispatch and customers to provide timely updates and ensure client satisfaction.
Ensure compliance with OSHA, EPA, and company safety standards at all times.
Participate in on-call rotation and emergency response as assigned.

Qualifications & Skills:

4+ years of commercial refrigeration or HVAC-R service experience.
EPA Section 608 Universal Certification (Required).
Strong knowledge of supermarket rack systems, electronic expansion valves, EMS controls, and heat reclaim systems.
Ability to interpret advanced schematics, wiring diagrams, and the sequence of operation.
Proficient in the use of gauges, meters, and digital diagnostic equipment.
Excellent problem-solving, time management, and communication skills.
Valid driver’s license and clean driving record.
Physical ability to lift 50+ lbs., climb ladders, and work in confined or extreme-temperature environments.
Possession of required tools for field service work.

Performance Expectations:

Independently complete complex service calls and system repairs.
Demonstrate mastery of diagnostic tools and control systems.
Provide mentorship and technical support to Level 1–2 technicians.
Maintain consistent communication and professionalism with customers and internal teams.
Support Prime Refrigeration’s safety, quality, and customer-first culture.

BENEFITS

● Health, 50% Employer-Paid
● Dental & Vision Insurance
● 9-Paid Holidays
● PTO Program
● 401-K Program

Job Type: Full-time

Pay: $35.00 - $45.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

How many years of commercial refrigeration experience do you have?
How many years in Market Refrigeration?

Work Location: On the road

Prime Refrigeration Services jobs

Commercial Refrigeration Technician (4 YEARS SERVICE REQUIRED)

Never Miss a New Opportunity