Step into a day on Colliers’ service team

You start your morning reviewing service tickets on your mobile app and mapping your route across your local market. By mid-morning, you’re onsite at a Chick-fil-A restaurant diagnosing a refrigeration issue, coordinating with the manufacturer for parts verification, and consulting with the Chick-fil-A Technical Assistance Team. Afternoon brings a hot-side equipment repair—think Henny Penny, Garland Grill, Hobart mixers—followed by accurate documentation, inventorying your truck stock, and a proactive check of HVAC performance before you wrap.

This role offers independence in the field with the backing of Colliers’ best-in-class service network. It’s a unique opportunity to support Chick-fil-A restaurants exclusively, with strong technical and operational resources, training, and a culture that prizes ownership and doing what’s right.

What you’ll work on

Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment
Service commercial cooking equipment, sealed-system refrigeration, specialty foodservice equipment, and base building HVAC
Meet response times and SLAs for Operator service requests
Work on brands including (but not limited to): Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill
Communicate with manufacturers for diagnostic support and parts identification
Consult with the Chick-fil-A Technical Assistance Team while onsite
Install ordered parts accurately and professionally
Capture complete, timely documentation (work orders, time, receipts) and manage truck stock inventory
Keep your service vehicle, tools, and parts organized
Support on-call emergency response during non-standard hours
Follow safe work practices and accident prevention procedures
Pursue ongoing OEM training and certifications
Engage with equipment partners, suppliers, and vendors within the network
Maintain productivity levels aligned with company standards

What you bring

Technical trade school training and/or relevant hands-on experience
5+ years in a related trade or equivalent
Background in one or more: sealed refrigeration/HVAC systems, electrical systems, mechanical systems, process controls, hot-side cooking equipment and/or mechanical power transmission
Experience servicing kitchen equipment, facilities, or construction systems
EPA Universal Certification
Valid state driver’s license, proof of insurance, and safe driving record (MVR required); ability to safely operate company vehicles
Strong mechanical aptitude, diagnostic ability, and schematic/diagram reading
Proficiency with Microsoft Word, Excel, and mobile service applications
Clear written and verbal communication; self-starter who excels independently; positive, service-oriented approach

Travel and schedule

100% travel within a defined local market
Limited overnight travel, primarily for onboarding and training

Physical demands

Work extended periods during emergency or priority situations (including overtime)
Lift, carry, push, or pull up to 50 pounds
Climb ladders and stairs up to two stories (with ladder safety training); roof access ladders provided; van loading/unloading of a large ladder is non-typical
Frequent bending, twisting, kneeling, crouching, and crawling
Extended standing and walking on even and uneven surfaces
Frequent use of arms, wrists, and hands to operate tools and machinery
Work indoors and outdoors in varying weather conditions

Tools, tech, and proficiency

Machines & technologies you'll use: Refrigeration/Cooling Systems
You should be proficient in: HVAC/R Systems; Electrical Troubleshooting and Repair; Environmental Protection Agency (EPA) Certification; HVAC Maintenance, Troubleshooting, and Repair; Field Service Readiness; Equipment Diagnostics & Troubleshooting

Compensation and benefits

Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K are available.

Compliance

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

Ready to apply?

Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

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