The Sales Project Manager is one of the most important positions in our showroom. You will be the first point of contact for customers and will guide them through the process of selecting, purchasing, and installing their fireplace or outdoor living oasis.

You will learn our products, meet with customers, develop sales opportunities, prepare quotes, coordinate projects, communicate with installers and vendors, and make sure each project moves smoothly from the initial conversation through completion.

The more you learn, the more responsibility you can take on—and the more you can earn. We want someone who sees an opportunity and says, "I can figure that out."

JOB LOCATION & SHOWROOM SCHEDULE:

Southwest Fireplace, Palos Park Showroom:

11921 S. 80th Ave. Palos Park, IL

· Monday – Wednesday: 10:00 AM – 6:00 PM

· Thursday – Saturday: 10:00 AM – 5:00 PM

· Closed Sundays

o One weekday off during February–September

RESPONSIBILITIES:Sales & Customer Service

Greet customers in the showroom and determine their needs
Develop relationships with homeowners, builders, designers, and remodeling professionals
Answer sales calls and respond to product and service inquiries
Explain product features, functions, installation requirements, and options
Recommend products based on the customer's needs, project, budget, and home
Prepare quotes and create sales orders using Southwest Fireplace's guided sales process
Purchase sales materials through select dealers and vendors
Provide exceptional customer service throughout the entire sales process

Project Management

Coordinate customer projects from the initial sale through installation
Provide customers with accurate and timely updates regarding orders and scheduling
Perform job-site measurements for product viability and installation requirements
Communicate with customers, vendors, builders, and internal team members
Follow up on outstanding customer or builder accounts receivable
Quote and create service call orders
Maintain accurate project information and documentation
Help resolve issues that arise during the sales and installation process

Sales Marketing & Business Development Opportunity – Grow Your Own Sales!

Do you have an interest or skillset in social media, content creation, or graphic design? You don't need to be a professional marketer or graphic designer—we are looking for someone who is creative, comfortable with technology, and willing to learn digital marketing. This is a preferred aspect of this position but IS NOT required.

For the right candidate, this is an opportunity to go beyond traditional showroom sales. By creating engaging content, showcasing our products and completed projects, and helping promote Southwest Fireplace online, you can attract new customers through online channels and create additional sales opportunities to increase your commission earnings. Marketing and business development opportunities may include:

Collaboration with our third-party marketing agency
Taking and editing photos and video content featuring fireplaces, outdoor living products, and completed installation projects for Instagram, Facebook, and other social media
Promoting featured products, seasonal promotions, special offers, or company events
Creating trade show flyers, promotional materials, and showroom signage
Developing marketing and promotional campaigns to generate new leads and drive sales and customers into the showroom
Exploring creative ways to generate online leads and new sales opportunities

WHAT WE'RE LOOKING FOR:

Energetic, outgoing, and comfortable talking to new people
Motivated to sell and excited by commission-based earning potential
A self-starter who doesn't need to be told what to do every minute of the day
Organized and able to manage multiple projects at once
Detail-oriented and able to follow a process
Comfortable learning technical products and installation requirements
A strong communicator in person, over the phone, and by email
Competitive with themselves and motivated to improve
Curious and willing to learn technical product information

Preferred Experience but NOT REQUIRED - We are willing to train the right person!

· Sales and customer service, · Construction project management,· Remodeling or interior design· Fireplace, HVAC, or home-improvement experience is helpful· An Associate's or Bachelor's Degree or equivalent work experience is a plus *** What matters most is your attitude, work ethic, and willingness to learn ***

Pay: $56,900.00 - $78,000.00 per year

Benefits:

401(k) 3% Match
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

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Fireplace Sales Project Manager

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