Premier Fire & Security, an APi Group Life Safety USA company ,has over 50 years of experience in the fire suppression industry and has expanded its footprint to serve customers throughout the Southeast. Our enduring purpose is Building Great Leaders®. We grow our people and our business, invest in the safety and well-being of our teams and communities, and connect through meaningful relationships that fuel progress.

Premier services all aspects of life safety and we have an opening for a Fire Alarm Technician to join our team.

The Fire Alarm Technician is responsible for performing scheduled service, testing, and documentation of fire alarm systems in accordance with applicable NFPA standards, local codes, and company procedures. This role requires knowledge of fire alarm systems and multiple manufacturers’ products, along with strong attention to detail, clear written and verbal communication, and a customer-focused approach. The ideal candidate provides accurate reports, compliance documentation, and provides high customers experience and internal teams’ collaboration.

What You Will Do

Perform scheduled service, testing, and routine maintenance of fire alarm and other life safety systems in accordance with applicable NFPA standards, local codes, and company procedures
Service fire alarm panels, initiating devices, notification appliances, low-voltage wiring, and related equipment to verify proper operation and code compliance
Identify system deficiencies, performance issues, and repair needs discovered during service and testing
Communication with customers in a professional and easy-to-understand manner
Communicate proactively with project, scheduling, and internal support teams regarding job status, delays, site conditions, access issues, and customer needs
Coordinate with office and field teams to support timely documentation, project closeout, and successful turnover to the customer
Use scheduling platforms, mobile technology, and company systems to document work performed and complete required timesheets, safety forms, and other paperwork
Support accurate billing by ensuring service is completed, documented, and closed out properly
Maintain positive customer relationships by delivering professional, responsive, and safety-focused service in the field

Basic Requirements

Working knowledge of fire alarm systems, life safety systems, and applicable NFPA codes and standards
Familiarity with fire alarm control panels, initiating devices, notification appliances, and other critical system components
Ability and willingness to perform service, testing, and preventive maintenance activities in the field
Strong written and verbal communication skills, with the ability to clearly document findings and communicate with customers, managers, and authorities having jurisdictions (AHJs)
Ability to complete required reports and documentation accurately and on time
Proficiency with personal computers, Microsoft Office, and electronic inspection/reporting systems, with or without reasonable accommodation
Ability to read, write, and communicate effectively in English
Valid driver’s license and ability to travel to job sites as needed
Ability to successfully pass a pre-employment drug screen, background check, and reference check

Preferred Qualifications

NICET Level II or III certification in Fire Alarm Systems preferred
Prior experience inspecting, testing, and servicing fire alarm systems across multiple manufacturers
Experience working directly with customers, AHJs, and internal project teams in a service or inspection environment
Familiarity with code-compliant reporting, deficiency identification, and service follow-up processes

Benefits and Compensation:

This role will be based out of our Paducah, KY office. The pay range is $25-35.00depending on job-related knowledge, skills, and experience. This position is eligible for annual bonus and profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits include:

Comprehensive Insurance coverage, Medical, Dental, Vision, and more
Wellness Program
401K with employer match
Discounted company stock (Employee Stock Purchase Plan)
Profit Sharing
Paid time off
Growth opportunities through company sponsored leadership development courses and training

Premier is a Drug Free workplace as defined by the Tennessee Drug-Free Workplace Program and the Federal Drug-Free Workplace Act Policy and participates in E-Verify

Premier is an equal opportunity employer and does not discriminate on the basis of religion, disability, protected veteran status, age, sex, race, color, national origin, or any other characteristic protected by law.

Premier complies with federal and state disability laws and will make reasonable accommodation for applicants and qualified employees with disabilities.

If you wish to request reasonable accommodations to participate in the job application or interview process, please contact peopleresources@apigroupinc.us.

Premier Fire & Security Inc

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