HVAC Office Manager

Location: In Person
Job Type: Full-Time
Pay: $20 / hour

Join a Growing Pro HVAC Company

We are a team and customer-focused HVAC company providing heating, cooling, and indoor air quality services. We pride ourselves on professionalism, reliability, and great customer service. We love what we do and the people do too.

We are looking for a dependable and organized Office Manager to oversee daily office operations, coordinate technician schedules, and help keep our business running efficiently. This is a great opportunity for someone who enjoys working in a small business environment and wants a stable, long-term position with opportunities to grow.

Job Roles

Answer incoming calls and provide friendly customer support
Schedule service calls and coordinate technician dispatch
Manage customer information and job records in company software (Housecall Pro)
Prepare and send invoices, collect payments, and process office paperwork
Apply for and manage municipal contractor licenses, permits, registrations, and bonds required by cities and villages
Maintain organized office files and customer records
Assist with social media posts and basic online marketing
Promote seasonal HVAC services and specials
Support management and technicians with administrative tasks

What We're Looking For

Strong phone communication and customer service skills
Previous office administration or office management experience preferred
Experience with permits, contractor licensing, or municipal registrations is a plus
Comfortable working with computers and learning new software systems
Organized, dependable, and detail-oriented
Ability to manage multiple tasks in a sometimes fast-paced office environment

Why Work With Us

Supportive, small-team environment
Flexible scheduling options
Paid training provided
Opportunity to grow with a Pro HVAC company
Long-term job stability

Benefits

Employee discount
Flexible schedule
Referral program
Bonus

Work Location: In person

Pay: $20.00 per hour

Benefits:

Paid time off
Referral program

Application Question(s):

Do you have experience scheduling service calls or dispatching technicians?
Have you ever handled contractor permits, licenses, or municipal registrations?
Are you comfortable speaking with customers over the phone?

Work Location: In person

Wise Mechanical Solutions

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HVAC Office Manager