Plumbing Permit Technician

Heritage Home Service • Full-time • Tewksbury, MA, US • 8m ago

Overview

Join the Heritage Home Service team as the Plumbing Permit Technician at our Wilmington, MA location

The Plumbing Permit Technician (PT) is responsible for managing the full lifecycle of permits across all trades. This includes pulling permits, coordinating inspections, and ensuring timely closures. The PT plays a critical role in maintaining compliance with municipal regulations and protecting the company’s ability to operate in all service areas.

Key Responsibilities:

Pull and close permits for all jobs requiring them, regardless of trade
Coordinate with municipalities to schedule inspections and finalize permit closures
Attend inspections on-site when required to meet with inspectors and review scopes of work
Prioritize recent installations and municipalities with high volumes of open permits
Focus efforts geographically to reduce and eliminate permit backlog
Self-dispatch to 3–5 inspection appointments per day
Maintain accurate records and provide:
- Weekly email reports of all closed permits
- Updated permit backlog tracker with written summaries and Excel documentation
Communicate any additional support needs to meet daily closure goals
Update job summaries in Service Titan with inspection outcomes, issues, or trends

Qualifications:

Valid Journeyman Plumbing License (Required)
Strong organizational and time management skills
Ability to work independently and manage a field-based schedule
Excellent communication and interpersonal skills
Familiarity with municipal permitting processes is a plus
Experience with Service Titan or similar job management software is preferred
Valid driver’s license and reliable transportation required

What We Offer:

401(k) plan with up to 4% match to help you plan for your future
Comprehensive health, dental, and vision insurance to keep you and your family covered
Short- and long-term disability coverage
48 hours of holiday time per year to enjoy time with family
120 hours of PTO annually (available after 90 days) for work-life balance
Access to a financial hardship assistance program
20% family discount on Heritage services
Referral bonus programs for bringing in talented individuals
Company vehicle, fuel card, uniforms, tablet and phone

Apply Today!

If you are ready to join a team that values professionalism and excellence, we encourage you to apply now!

Heritage Home Service is an equal opportunity employer committed to fostering diversity and providing a workplace free from harassment. We encourage applications from all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, or any other status protected by law. All qualified applicants will receive consideration for employment.