Low Voltage Quality Control Specialist

Omni Technologies, LLC • Full-time • Oregon, Wisconsin, United States • $65,000 - $80,000 / year • 2m ago

Job Description:

Omni Technologies, LLC is a leading provider of low-voltage services, specializing in the design and implementation of nurse call, fire alarm, security, and audio-video systems. We are seeking a detail-oriented and experienced Low Voltage Quality Control Specialist to ensure the highest standards of workmanship, customer satisfaction, and technician development across our low voltage projects. This role involves regularly visiting job sites, assessing installation quality, engaging with customers, and identifying training needs among technicians.

Key Responsibilities

Conduct regular site visits to evaluate the quality and accuracy of low voltage system installations.
Verify compliance with company standards, manufacturer specifications, and applicable codes.
Provide on-site coaching and guidance to technicians to improve quality and efficiency.
Engage with customers during and after installation to assess satisfaction and address concerns.
Document findings and generate reports on installation quality and customer feedback.
Identify gaps in technician knowledge or skillsets and develop targeted training plans.
Collaborate with operations, service, and training teams to implement continuous improvement initiatives.
Stay up to date with industry standards, technologies, and best practices.

Job QualificationsQualifications

Minimum 2-5 years of technical field experience in the low voltage electrical industry, preferably with hands-on experience in fire alarm, access control, video surveillance, nurse call, and/or audio video systems.
2 years’ experience in technician training or field supervision.
Strong understanding of industry codes, standards, and best practices.
Excellent attention to detail and commitment to quality.
Strong interpersonal and communication skills; able to interact effectively with technicians and customers.
Ability to work independently and manage multiple site visits and assessments.
Proficient in using inspection and reporting tools (e.g., tablets, mobile apps, digital forms).
Valid driver’s license and reliable transportation required.

Preferred Qualifications