Chills Outside, Hot Opportunities Inside!
Six more weeks of winter? That's okay. But six more weeks stuck in the wrong job? No way! Step into a role that will warm your spirit even when the temperature won’t.
1st shift: 7:30am - 4:00pm Monday through Friday
$24/hr.
The Service Technician is responsible for restoring customer equipment and systems to proper specifications within established timeframes. This role requires strong diagnostic abilities, effective communication with both customers and management, and a commitment to delivering repair work that consistently exceeds expectations.
- Read service guides to find information required to perform repairs.
- Inspect and test equipment to locate damage or worn parts and diagnose malfunctions or read work orders or schematic drawings to determine required repairs.
- Understand how systems and equipment are designed and used
- Able to quickly diagnose problems and effectively communicate a course of action to management and customers
- Once approved for repair, repair customer units within the time frames agreed upon by management and the customer
- Communicate with the customer via email, text or phone to keep them informed on the progress of the repair and costs
- Document repairs either via a report log or directly into company tracking systems
- Communicate with administration to ensure the customer receives the proper invoice and documentation
- Work with management and administration to ensure proper inventory is available to meet customers expectations.
- Other duties as assigned
Job Qualifications
- Experience in small engine repair or equivalent (3+years required)
- Knowledge of / experience with systems in the plumbing industry
- Training in electronics and small engine repair
- Strong customer service experience
- Ability to solve complex problems
