HVAC Refrigeration Service Technician

Nextech • Full-time • Johnson City, TN, US • 8m ago

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

What You’ll Be Doing

The Commercial Refrigeration Technician is responsible for the installation, maintenance, and repair of commercial refrigeration systems. Under the guidance of the Area Service Manager (ASM), the technician will handle routine service, warranty work, and emergency repairs, ensuring systems meet industry standards.The ideal candidate will have strong technical skills, excellent troubleshooting abilities, and a customer-focused approach. Commercial Refrigeration Technicians are expected to prioritize safety, satisfaction, and client comfort while promoting the company’s values of quality service and integrity.

What Makes Nextech Different?

Company Vehicle – Hit the road with confidence, with a company-provided vehicle and gas card.
Dispatched from Home Daily – Start and end your day from the comfort of home.
Paid Port-to-Port – Get paid for your travel time, ensuring every moment counts.
Tool Allowance – Keep your toolkit sharp and ready with our support.
Paid Training & Ongoing Development – Invest in your career with fully paid initial and continuous training. We also offer Educational Reimbursements for your continued education.
Top-Tier Health Insurance – Choose from excellent options, including a FREE employee-only plan.
Dental & Vision Coverage – Prioritize your overall health with added benefits. Starts after your first 30 days!
Supplemental Insurance Options – Access Accident, Critical Illness, Disability, and Supplemental Life coverage.
FREE Life Insurance – Coverage equal to your annualized pay at no cost to you.
401(k) Retirement Plan – Secure your future with a 50% match on the first 6% of your contributions.
Generous Time Off – Recharge with 7 paid holidays, and Paid Time Off (PTO)
Extra Perks - Discounts on Travel, Auto, Food and many more.

Min Compensation

USD $30.00/Hr.

Max Compensation

USD $40.00/Hr.

Responsibilities

Provides the highest level of customer service, technical ability, and quality to our customers
Installs, maintains, and repairs most standard refrigeration units for commercial customers such as reach-in coolers and freezers, beverage dispensers, walk-in coolers and freezers and rack units
Diagnoses and repairs electronic, mechanical, and electrical components of the commercial refrigeration systems
Travels to job sites in assigned service area and works with assigned Dispatcher(s) to ensure schedule is maintained and delays are properly communicated to customers
Available to work nights and weekends on a rotating basis to address emergency service needs for customer
Maintains good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per week
Maintains proper stock, parts, tools, and safety equipment upon arrival, including make, model, serial number, type of fuel, and pictures as necessary
Document details of services and parts provided to customers electronically through company-provided cell phone and/or iPad applications
Diagnoses a variety of service issues, obtains necessary replacement parts, calibrates systems according to manufacturer specifications, and clearly communicates the issue(s) and recommended solutions to the client
Participates in company-provided training opportunities and adheres to all safety policies and procedures
Identifies and reports potential opportunities for additional business to management
Follow all environmental regulations, including the handling and disposal of refrigerants, in accordance with EPA guidelines
Other related duties as assigned

Qualifications

Excellent verbal and written communication skills, with strong interpersonal abilities
In-depth knowledge of refrigeration, electrical, and mechanical systems
Proficient in reading schematics, work plans, and using diagnostic tools, refrigerant recovery equipment, and specialized instruments
Strong problem-solving skills and attention to detail
Advanced understanding of air conditioning, heating, and refrigeration principles
Able to work independently and as part of a team
Highly dependable and consistent in delivering quality work
Enthusiastic, with strong integrity, craftsmanship, and a positive attitude
Basic computer skills for communication and documentation using iPads and/or cell phones
Willingness to work overtime, weekends, and holidays as required
Ability to travel to assigned client sites
Commitment to delivering high levels of customer service consistently

What We’re Looking For

Specific Industry Certification/License
EPA Certification
High school diploma or equivalent required
2+ Years of recent HVAC/R Technician field experience required
Must have a valid driver’s license and clean driving record

Physical Requirements

Continuously requires vision, hearing, twisting, and/or talking
Able to alternate between standing, sitting, walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
Able to operate an iPad, cell phone, computer and/or other office/work-related machinery
Able to stand for extended periods
Able to travel as needed on daily basis
Able to lift up to 100
Regularly requires climbing
Occasionally able to work in office environment, as needed