Administrative Assistant

Summers Plumbing Heating & Cooling • Full-time • Yorkville, Illinois, United States • $39,348 - $53,094 / year • 4m ago

Job Description

ADMINISTRATIVE ASSISTANT

WHY WORK FOR SUMMERS?

Summers Plumbing Heating & Cooling is a continually growing company with tons of opportunity for personal and professional growth! Our team is close-knit and we strive to promote excellence as we interact with our customers. Come grow with us!

$$ COMPETITIVE BASE PAY WITH OPPORTUNITIES FOR GROWTH!! $$

Qualifications

Be attentive to detail
Have excellent interpersonal communication skills!
Take responsibility for work
Solve problems quickly and creatively
Collaborate with the team on a regular basis
Assist in decision making and be regularly required to make decisions for scheduling/dispatching
Take initiative
Maintain regular attendance
Be professional in appearance
Have a positive and team oriented attitude
Abide by all company policies and procedures

Responsibilities

Primarily:

Calling customers *daily* to collect Accounts Receivable items.

o Print and present weekly to General Managers the Accounts Receivable report with weekly updated information

Assisting in backing up dispatch, recognizing that this is where the customer will form their first impression of the company. Good communication with the customer is essential!

o Answering the admin/dispatch que will be required

Invoicing installations as needed; this includes building job folders, entering equipment information, posting payments, processing financing, ordering extended warranties, registering equipment with manufacturers, and mailing packets to customers after installation

Secondarily:

Processing paperwork and debriefs from HVAC and Plumbing technician calls
Communicate with customers regarding rebates and any other communications as needed
Process and upload customer credit card or check information into Service Titan software
May help with bank deposits as assigned by the General Manager
Assist with data entry of hourly payroll where/when applicable (does not include commission or spiffs)
Other administrative duties as assigned that fall within the realm of Administrative Assistant approved tasks

About the Company

No one likes having to call a plumbing or HVAC repairman. Calling one means something is broken, and you’re going to have to pay money to fix it. Now that we have that out of the way, let us tell you about Summers Plumbing Heating & Cooling. Aside from providing exceptional service, we exist to change your mind about calling a repairman. Our friendly, helpful, and honest technicians are here to make your life easier, not harder than it already is.

Benefits

We offer employees an outstanding compensation package with paid holidays, vacations, health and dental insurance, short and long term disability, 401K with company match, AND we are EMPLOYEE OWNED!

$$ COMPETITIVE BASE PAY WITH OPPORTUNITIES FOR GROWTH!! $$

EEO Policy Statement

Summers Plumbing Heating & Cooling is an Equal Opportunity Employer; employment with Summers Plumbing Heating & Cooling is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.