Hot side Commercial Kitchen Equipment Service Technician

TriMark USA • Full-time • Springfield, Virginia, United States • $47,084 - $64,734 / year • 3m ago

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

Competitive compensation
Portal to portal pay
Overtime opportunities
Company vehicle
Company credit card for all travel expenses
Company cell phone
Medical, dental, vision benefits from Day One!
401(k) with company match
Paid time off and holidays
Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training
Tuition reimbursement for additional certifications
Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

POSITION SUMMARY:

The Service Technician reports to the Service Manager
Located in Springfield, VA; Alexandria, VA
Field Based - Full Time

TriMark USA is seeking a skilled and customer-focused Service Technician – Hot side to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA.
The ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchen environments.
ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES

Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools
Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
Ensure compliance with manufacturer specifications and safety standards
Perform routine preventative maintenance to extend equipment life and reduce downtime
Calibrate temperature controls and test safety mechanisms
Provide professional, on-site customer support
Clearly explain repair findings, recommendations, and preventative measures
Complete service documentation accurately and in a timely manner
Maintain strong relationships with clients and internal dispatch teams
Follow all OSHA, local, and company safety standards
Ensure job sites are clean and safe before departure

REQUIRED QUALIFICATIONS:

1-2+ years of experience servicing commercial cooking equipment (hot side)
Strong understanding of gas systems, electrical components, and mechanical systems
Ability to read wiring diagrams and service manuals
Valid driver’s license with clean driving record
Ability to lift 75+ pounds and work in confined or high-temperature environments

PREFERRED QUALIFICATIONS

CFESA certification
Factory training on major hot-side manufacturers
Basic refrigeration equipment knowledge (a plus)
Experience in foodservice, hospitality, or institutional environments

CORE COMPETENCIES:

Technical troubleshooting expertise
Strong customer service orientation
Accountability and ownership
Team collaboration
Time management and route efficiency
Attention to detail and safety awareness
Ability to work independently with minimal supervision

#MKIndeed

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact [email protected]