Trade Specialist II

Lessen • Full-time • Chicago, Illinois, United States • $70,000 - $80,000 / year • 3m ago

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.

Job Summary

The HVAC Trade Specialist II plays an integral role in customer and vendor support to a specific client base. This role is responsible for implementing and maintaining client and associate relationships, while serving as a specific trade related SME for complex issues and queries, proactively resolving their daily challenges.

What You'll Do

Build and maintain professional relationships with clients and vendors to gain an understanding of their operational needs in a specific trade related area, assists in the development and implementation of solutions to meet those needs
Review vendor quotes on behalf of client to ensure scope and pricing of HVAC/Refrigeration work is appropriate
Develop and coordinate client and internal initiatives and special projects
Serve as a technical and subject matter expert resource for HVAC/Refrigeration and leadership
Serve as a key point of contact for internal and external clients; resolving issues with vendors as necessary
Proactively resolve vendor and client issues; drive all issues towards resolution and escalates on a timely basis only when necessary
Provide support to Trade Representative as required
Foster a positive work environment and collaborate effectively with all stakeholders
Ensure confidentiality of internal and external data
Perform ad-hoc projects and other duties as assigned
Maintain CPD and awareness of trade / industry developments
Seek opportunities for continuous process improvement

What You'll Need

Computer Skills: Intermediate proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred
SME in HVAC/Refrigeration trade
Relevant HVAC/Refrigeration trade qualification
3 – 4 years of experience in relevant field
Experience working in an FM, retail, buildings environment
Demonstrable experience of solving complex trade related technical issues
Bachelor’s Degree preferred

#IND1

Why Lessen:

Competitive compensation
Health, Dental, Vision, Life, Disability options
401K retirement savings plan
Paid vacation, federal and floating holidays
Maternity/Paternity Pay
Career advancement opportunities
All the tools you'll need to be successful

Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Related Jobs

Millwork Project Manager

Weisfeld Construction, Ltd. • Full-time • Chicago, Illinois, United States • 1d ago

1d ago

Apply

Lead HVAC Installer

AA Service Co. Heating, Cooling, and Plumbing • Full-time • Northbrook, Illinois, United States • $30 - $42 / hour • 1d ago

HVAC

1d ago

Apply

Electrician

Caliberr Staffing • Full-time • Hammond, Indiana, United States • $31 - $35 / hour • 1d ago

Electrical

1d ago

Apply

Senior Project Manager - Construction (Steel Fabrication)

619 Recruiting • Oak Brook, Illinois, United States • $100,000 - $120,000 / year • 1d ago

1d ago

Apply

Area Service Technician - Midwest

Spartan Chemical Company, Inc. • Full-time • Chicago, Illinois, United States • $55,000 / year • 2d ago

2d ago

Apply

Field Technician HVAC

Dehumidified Air Solutions • Full-time • Chicago, Illinois, United States • $55,073 - $74,765 / year • 2d ago

HVAC

2d ago

Apply

UPfit Lead Technician – Field Operations

Dehumidified Air Solutions • Full-time • Chicago, Illinois, United States • $60,354 - $87,671 / year • 2d ago

2d ago

Apply

Welding Teacher

DC Champion • Full-time • Niles, Illinois, United States • $63,000 - $68,000 / year • 2d ago

2d ago

Apply

Mechanical Design Engineer - Sheet Metal & Fixtures

Vegazva Group • Contract • Rolling Meadows, Illinois, United States • $45 - $50 / hour • 3d ago

3d ago

Apply

Technician 1 AES

Aggreko • Full-time • Chicago, Illinois, United States • $46,801 - $72,674 / year • 3d ago

3d ago

Apply