Senior Service Technician - Fire Alarm/Low Voltage $38 to $43 per hour

JSC Systems • Full-time • Charleston, South Carolina, United States • $38 - $43 / hour • 2m ago

About Us

At JSC Systems, we design, install, and maintain fire alarm, security, sound, and communication systems that protect lives and property. With over 50 years of industry success, we are committed to quality, service, and innovation. Our team takes pride in delivering customized solutions while maintaining a reputation for technical expertise and reliable service.

JSC Systems is seeking a highly skilled and motivated Lead Service Technician with strong experience in fire alarm, access control, CCTV, and low-voltage systems. This individual will serve as a technical leader in the field, overseeing installations, programming, and service operations while delivering exceptional customer support.

The Lead Service Technician will be responsible for servicing, programming, commissioning, and maintaining low-voltage and life safety systems. This role requires leadership in the field, the ability to work independently, and collaboration across teams, clients, and project stakeholders.

Key Responsibilities

Service, test, maintain, troubleshoot, and integrate low-voltage, electronic, and life safety systems
Lead programming and commissioning of fire alarm, access control, CCTV, and related systems
Oversee complete installations across multiple low-voltage trades
Act as on-site authority with minimal supervision
Coordinate with AHJs, IT teams, General Contractors (GCs), and Electrical Contractors (ECs)
Maintain communication with Branch Manager, Service Manager, and Service Coordinator
Manage project documentation including as-builts, redlines, and progress updates (Fieldwire)
Mentor and support junior technicians
Deliver excellent customer service before, during, and after project completion

Required Qualifications

Minimum 5 years of experience in low-voltage industry
Strong experience with EST and Silent Knight programming (required)
Clean driving record (company vehicle provided)
Ability to read and interpret floor plans, schematics, and technical manuals
Strong knowledge of industry standards, practices, and procedures
Excellent written and verbal communication skills

Preferred Experience & Certifications

NICET Certification (Level III preferred)
BICSI Certification (preferred)
Experience with CCTV, Access Control, Nurse Call, and other low-voltage systems
Familiarity with systems such as:
FireWorks
Avigilon
Edwards ADRF (BDA systems)
Crestron

Telecom & AV (Additional Preferred Skills)

AVIXA CTS-I (preferred)
CommScope experience
Additional certifications a plus: CTS-D, BICSI Technician, RTPM, RCDD

Take charge of your career with a fun team, fast-paced environment, and company benefits!

Drug Free and Equal Opportunity Employer

Job Type: Full-time

Pay: $38.00 - $43.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: On the road

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