HVAC Master Technician - Comfort Advisor

MOR AIR INC Lic#996969 • Full-time • Mission Hills, California, United States • $80,000 / year • 3m ago

Job Title: HVAC Master Technician / Comfort Advisor

Location: Los Angeles County, CA (12-city service area)

Company: Mor Air Inc.

Who We Are:

Mor Air Inc. is a quality-first residential HVAC company serving homeowners across LA County. We do custom, code-compliant installs with proper duct design and airflow, not slap-it-in-and-run work. Permits, safety, and craftsmanship are non-negotiable here.

We are a small, growing team where your decisions actually matter. You work directly with the owner, not buried under 6 layers of management.

The Role:

This is a hybrid role: part Master Service/Install Technician, part in-home Comfort Advisor. You will:

Diagnose complex residential HVAC issues, including low and high-voltage electrical and control systems.
Identify design and ductwork problems and recommend proper redesigns when needed.
Perform high-quality repairs, start-ups, and replacements that meet or exceed code.
Run in-home estimates using our Good / Better / Best options on an iPad.
Educate homeowners, present options clearly, and close replacement and accessory sales at healthy margins.
Offer maintenance memberships and appropriate upgrades on service calls.
Document jobs accurately in Housecall Pro, including notes and photos.
Mentor junior techs/helpers in best practices and professionalism.

You Might Be a Fit If

You are an experienced residential HVAC technician, typically 7+ years in the field.
You can read and troubleshoot wiring diagrams confidently, not guess.
You understand airflow and duct design, not just equipment swap-outs.
You are comfortable in a customer’s home, explaining options in plain English.
You like earning more when you produce more, and you actually want that responsibility.
You care about doing it right the first time and hate callbacks from sloppy work.

Requirements:

Valid CA Driver’s License and clean driving record.
EPA certification.
Strong residential service and installation background.
Ability to pass background and reference checks.

What We Offer

Competitive pay based on experience, plus commissions on sold system replacements and performance bonuses for memberships and add-ons.
Quality leads provided: You are not cold calling.
Support from a dispatcher and owner who respect your time and craft.
Mostly residential work with customers who value quality, not the cheapest bid.
Company vehicle, tablet, and phone for work use.
Ongoing training in advanced troubleshooting, duct design, and in-home sales process.
Clear path to become the “go-to” Master Tech in the shop, with influence on standards and training.

Schedule

Full-time.
Daytime hours with a shared after-hours rotation, not 24/7 burnout.

If you are a top-tier tech who wants to be paid and respected like one, and you want to grow into the lead expert and closer in a serious, quality-focused shop, we want to talk to you.

Compensation:

$80,000+ yearly plus commissions

Responsibilities:

Enter completed projects and the parts used into database
Inspect all pipes, tubing joints, and connections for leaks
Connect pipes or tubing from the equipment to the fuel, water, or refrigerant source
Advise clients on how to properly maintain their new equipment
Set up all heating, air conditioning, air quality, refrigeration, and control systems

Install residential and light commercial HVAC systems from changeouts to new cut-ins.
Install flex or metal ductwork.
Design, draw, and place orders for custom sheet metal materials.
Lead other installers or helpers in an installation job.
Train junior installers.

Qualifications:

EPA 608 refrigerant recovery certification required
Must have a basic understanding of high voltage connections and low voltage electrical wiring
Must be comfortable working in small crawl spaces and attics
We require candidates to have a high school diploma or GED
Certification or associate’s degree from an HVAC program at a technical school and 2+ years as an HVAC installation technician

Experience:

Minimum of 4 years of hands-on experience in HVAC installation, specifically within residential and light commercial sectors.
Proficient in installing, servicing, and troubleshooting HVAC systems, including ductwork and refrigeration systems.

Certifications:

Valid HVAC certification or license as required by local and state regulations.
Relevant certifications (e.g., EPA Section 608, NATE) are a plus.

Technical Skills:

Strong understanding of HVAC systems’ components and functionality.
Ability to read and interpret blueprints and technical diagrams.
Proficient in using tools and equipment required for HVAC installation and maintenance.

Work Ethic:

Must maintain a drug-free workplace status and pass drug screening.
Dependable with a strong commitment to completing jobs safely and effectively.

Leadership & Communication:

Demonstrated leadership skills with the ability to train or mentor junior staff.
Open to learning and applying company-specific installation processes and techniques.
Excellent communication and interpersonal skills to interact effectively with clients and team members.

Problem-Solving:

Strong analytical and problem-solving abilities to diagnose issues and implement effective solutions.
Ability to work independently and as part of a team to achieve project goals.

Customer Focus:

Committed to delivering exceptional customer service and satisfaction.
Professional demeanor when interacting with clients and addressing their needs.

Physical Requirements:

Capability to lift heavy equipment and work in various environmental conditions as required by job sites.
Willingness to work flexible hours, including evenings and weekends if necessary.

About Company

At MOR AIR INC, our mission is to be recognized as the trusted experts for all Heating and Air Conditioning services in Los Angeles while upholding the values of reliability, integrity, and customer satisfaction. Backed by over 30 years of hands-on experience and technical training, our service level is fit to exceed customer satisfaction as we are an AC company committed to "Bringing you more than just air. We aim to create comfortable and energy-efficient environments for clients, delivering top-notch service through our skilled technicians and a commitment to professionalism.

We're there for you for any of your heating and air conditioning problems with guaranteed results! If you are in need of air conditioning maintenance or repair, central AC, furnaces, residential, commercial, heat pump, or mini-split installation, we have you covered. We also provide electrification services with high-efficiency heat pump installations.