Senior Field Service Technician –North Chelmsford, MA

Smart-Tek • Full-time • North Chelmsford, Massachusetts, United States • $50 - $60 / hour • 2m ago

Senior Field Service Technician
Location: North Chelmsford, MA (Remote + Field-Based | New England Region)

Overview
We are seeking a skilled and motivated Senior Field Service Technician to support customers throughout the New England region. This is a field-based role working from home and traveling to customer sites, with approximately 70% of work within a 50-mile radius of the North Chelmsford, MA office.

This role involves troubleshooting, maintaining, and repairing advanced industrial equipment, including refrigeration systems, electrical systems, and environmental test chambers.

Why This Role Stands Out

Company van provided
All travel expenses covered
Overtime and travel per diem
Field-based autonomy with strong team support
Exposure to complex and advanced industrial systems

Key Responsibilities

Senior Field Service Technician Troubleshoot, maintain, and repair electrical and refrigeration systems on-site
Diagnose, repair, certify, and recalibrate industrial equipment to factory specifications
Serve as a technical escalation point for complex system failures across mechanical, electrical, and controls systems
Program and integrate PLCs into industrial and test chamber systems
Work with RS-232, RS-485, and IP-based communication protocols
Interpret system data and performance trends to identify issues and optimize performance
Perform mechanical and electrical tasks including assembly, leveling, diagnostics, and repairs
Support system-level troubleshooting across hardware, software, and network components
Respond to service calls with timely and effective solutions
Develop or modify machine-related software and control systems
Perform copper brazing and piping repairs
Collaborate with engineering teams on testing and new product development
Conduct warranty troubleshooting and repairs

Qualifications

Strong experience with commercial and industrial HVAC systems (RTUs, chillers, boilers, split systems)
Advanced electrical troubleshooting skills, including reading schematics and diagnosing circuits
Refrigeration expertise, including charging, leak detection, and EPA compliance
Experience with controls and automation systems, including PLCs and BAS/BMS
Knowledge of cascade or multi-stage chiller systems preferred
Experience with airflow design, ductwork, and system balancing
Hands-on skills including brazing, soldering, and welding
Experience with preventive and predictive maintenance
Strong computer and communication skills
Ability to work independently in a field-based environment
Valid driver’s license with a good driving record

Requirements

U.S. Citizen (required for access to certain job sites)
Ability to pass a background check and drug screening
Must have a personal credit card for booking travel (company card provided for expenses)

Compensation and Benefits

Competitive salary (based on experience)
Overtime eligibility
Company vehicle provided
Medical, dental, and vision coverage (United Healthcare)
401(k) or Roth IRA with 40% company match on the first 5% contributed (eligible after 1 year)
Life insurance (1x annual salary)
Long-term disability insurance
Tuition reimbursement

Time Off

2 weeks vacation
5 sick days
11 paid holidays (subject to annual review)

Why Join Us
This is an opportunity to work in a collaborative environment where your technical expertise is valued. You will gain exposure to a wide range of complex systems while maintaining independence in a field-based role with strong organizational support.

#INDHP

Pay: $50.00 - $60.00 per hour

Benefits: