COMMERCIAL HVAC/REFRIGERATION TECHNICIAN

Day & Nite Air Conditioning Service Corp • Full-time • Columbia, South Carolina, United States • $25 - $45 / hour • 2w ago

Position Description:

The Commercial Kitchen / HVAC Technician is a field-based service professional responsible for diagnosing, repairing, and maintaining HVAC, refrigeration, ice machines, and commercial cooking equipment across a 1.5–2 hour service radius. This role supports demand service, emergency breakdowns, installs, and after-hours work, while mentoring junior technicians and protecting the customer experience.

We prioritize HVAC skill first, followed by refrigeration depth. Cooking equipment proficiency may be developed for the right technician.

Experience Requirements

Minimum 5 years commercial field service experience (required)
Strong HVAC diagnostics experience is mandatory
Refrigeration experience strongly preferred
Ice machine and cooking equipment experience preferred but trainable

Technical Skill Priority (Weighted)

HVAC – primary
Commercial Refrigeration
Ice Machines
Commercial Cooking Equipment

Core Brand Experience (Preferred):

HVAC: Trane, Lennox, Carrier
Refrigeration: Heatcraft, Bohn, Larkin, Delfield, True, Traulsen
Ice Machines: Manitowoc, Hoshizaki, Scotsman, Icetro
Cooking Equipment: Vulcan, Pitco, Frymaster, MagiKitch’n, Blodgett, Alto-Shaam, Garland

Technician Capability Tiers (Internal Hiring & Growth Framework):

Tier 3 – Mid-Level Commercial Technician (Typically 5–7 years experience)

Expected Capabilities:

Independently diagnose HVAC, reach-ins, walk-ins, ice machines, and core cooking equipment
Strong understanding of Refrigeration cycle (superheat, subcooling, pressure relationships), Electrical diagnostics (motors, relays, contactors, sensors)
Perform Leak detection, minor repairs, and charging
Standard PMs and installs
Accurate documentation in NetSuite FSM & XOi
Consistently follows SOPs and parts accuracy
Begins supporting junior technicians
Reduces repeat calls through proper root-cause diagnosis

Tier 4 – Senior Commercial Technician (Typically 6–10+ years experience)

Expected Capabilities:

Advanced HVAC and refrigeration diagnostics
Handles Multiple evaporator systems
Advanced controls and sensors
Compressor replacements and system balancing
Strong working knowledge of Ice machine platforms
Advanced cooking equipment (combi ovens, programmable controls)
Performs root-cause diagnostics (not symptom chasing)
Escalation tech for high-priority calls and key customers
Provides phone and field troubleshooting support to team
Strong customer communication and decision explanations (repair vs replace)
Mentors junior techs consistently
Candidate for Lead Technician path

Tier 5 – Master Technician / Subject Matter Expert (SME) (Future growth path)

Expected Impact:

System-level diagnostics across HVAC, refrigeration, cooking, and ice platforms
Leads complex repairs, rebuilds, commissioning, and startups
Drives first-time fix rates and parts efficiency
Influences Technician training. SOP improvements, Inventory and truck stocking strategy, Trusted advisor for leadership and key accounts, Feeds Supervisor and Manager pipeline

Certifications & Compliance

Required: