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Hot & Cold Technician

Tech-24 A Commercial Food Service Repair Company Inc • Full-time • West Yarmouth, MA, US • $32 - $42 / hour • 3w ago

Hot & Cold Technician

Harris Warren – A Tech24 Company

Location: Cape Cod, MA

Compensation Range: $32-$40/hr

Why Join Tech24?

At Tech24, we invest in our technicians so you can focus on what you do best. Here’s what you can expect when you join our team:

Weekly Pay – Reliable pay, every week
Fully Equipped for Success – Company vehicle, gas card, uniforms, and phone provided
Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
Comprehensive Training Opportunities– Advance your skills through manufacturer certified programs, company training, or a blend of both.
Retirement Planning Made Easy – 401(k) with company match and immediate vesting
Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

Position Summary

As part of the Harris Warren team and broader Tech24 network, the Hot & Cold Technicians plays a critical role in servicing both commercial cooking (hot side) and refrigeration (cold side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen and refrigeration systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.

Key Responsibilities

Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
Perform preventative maintenance to ensure safe efficient equipment operations
Accurately document service calls, parts used, labor hours, and customer interactions in company system
Clearly communicate repair status, recommendations, and timelines to customers
Manage truck inventory to ensure proper parts and tools are stocked
Respond to service calls in a timely and professional manner
Represent the company with professionalism while delivering high-quality customer service
Follow all safety regulations and company policies
Participate in ongoing technical training and professional development opportunities

Qualifications

3+ years of commercial foodservice and/or refrigeration repair experience
Valid drivers license with a clean driving record required
Strong mechanical and electrical troubleshooting skills
Experience working on commercial kitchen equipment is a plus
Ability to read and interpret technical manuals, wiring diagrams, and blueprints
Strong problem-solving skills and ability to work independently
Excellent communication and customer service skills
Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
Ability to climb ladders, work from heights, and crawl in tight quarters
Own industry standard hand tools
Willingness to participate in an on-call rotation as needed
EPA Universal certification preferred

Compensation Transparency

The advertised pay range for this position is [$32-42 per hour]. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced expertise in both commercial hot-side and cold-side equipment may be considered toward the higher end of the range.

Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/