Licensed Service Plumber

CMoulton Plumbing and Gas • Full-time • Mashpee, Massachusetts, United States • $38 - $50 / hour • 2m ago

JOIN OUR GROWING TEAM

CMoulton LLC Plumbing and Gas is looking for an experienced, motivated, and customer-focused Licensed Plumbing Service Technician to join our growing team serving customers throughout Cape Cod and the Islands.

We are looking for a plumber who is confident in their trade, takes pride in their workmanship, and understands that excellent service is about more than fixing a problem — it is about building trust with the customer and identifying the right solution for their needs.

The primary responsibility of this position will be responding to incoming residential and commercial service calls, diagnosing plumbing issues, providing professional recommendations, and pricing jobs on site. The technician will work closely with our office team throughout the day to efficiently manage the service schedule and communicate job status, parts, materials, and customer needs.

Plumbing industry sales experience is strongly encouraged. The ideal candidate will be comfortable discussing repair and replacement options with customers, explaining the benefits of recommended work, and confidently presenting estimates and options.

PRIMARY RESPONSIBILITIES

Respond to daily incoming residential and commercial plumbing service calls
Work closely with the office to manage and prioritize the daily service schedule
Diagnose plumbing problems and determine the appropriate repair or replacement solution
Communicate professionally with customers and explain plumbing issues clearly
Provide customers with repair and replacement options when appropriate
Price and present jobs on site
Prepare accurate estimates using company pricing and procedures
Obtain customer approval and communicate approved work to the office
Complete service work in a professional and timely manner
Properly document completed work, recommendations, parts, materials, and customer interactions
Maintain accurate records through the company's service management software
Maintain and organize your service van, tools, parts, and equipment
Communicate with the office regarding parts, scheduling, job status, and follow-up needs
Maintain a clean, professional appearance and work area
Follow all applicable plumbing codes, company procedures, and safety requirements

REQUIREMENTS

Current Massachusetts Journeyman or Master Plumber License, as required for the position
Strong residential plumbing service experience
Excellent knowledge of plumbing systems, parts, fittings, fixtures, tools, and equipment
Ability to accurately diagnose plumbing problems and determine appropriate solutions
Ability to price plumbing work and present estimates to customers
Strong customer service and communication skills
Professional appearance and demeanor
Valid driver's license and clean driving record
Ability to work independently and manage a daily service schedule
Strong organizational and time-management skills
Reliable, dependable, and self-motivated
Willingness to work throughout Cape Cod and the Islands

Each technician will be provided with their own:

Fully equipped service van
Company tablet
Necessary plumbing tools and equipment
Access to company service and pricing systems

Candidates should be comfortable using a tablet to:

View and update service calls
Communicate with the office
Access customer information
Create and present estimates
Document completed work
Upload job photos
Track parts and materials
Complete service documentation

WHAT WE'RE LOOKING FOR

We are looking for someone who is:

Licensed Experienced Reliable Professional Customer-Focused Sales-Minded Organized Self-Motivated

The right candidate will be someone who can walk into a customer's home, quickly understand the problem, explain the solution, price the work accurately, and confidently represent CMoulton LLC Plumbing & Gas.

WHAT WE OFFER

Competitive Compensation
Company Service Van
Company Tablet
Company Uniforms
Year-Round Work
Opportunities for advancement
Training and continued education
Growing company with opportunities to take on additional responsibility

APPLY TODAY

Please include your resume, Massachusetts plumbing license information, and a brief description of your plumbing service and sales experience when applying.

CMoulton LLC Plumbing & Gas is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $38.00 - $50.00 per hour

Work Location: In person