HVAC/R Field Service / Lead Installation Technician

Smart-Tek • Full-time • United States • $55 - $60 / hour • 1m ago

Senior HVAC/R Field Service / Lead Installation Technician (Remote + Travel | New England area

We are seeking a hands-on Senior HVAC/R Field Service Lead Installation Technician to join a growing, innovative manufacturing team. This role is primarily field-based, supporting customers across New England and surrounding states, while also leading installation projects across North America.

This is an excellent opportunity for someone with strong electrical/controls and refrigeration expertise who enjoys travel, autonomy, and working directly with customers on complex equipment.

About the Role

In this position, THE Senior HVAC/R Field Service Lead Installation Technician will take the lead on installation, startup, and commissioning of advanced systems. You will play a critical role by working closely with the factory team during the testing phase, then carrying that knowledge into the field to ensure smooth and successful system startups.

This is a highly technical, hands-on role where you will serve as the lead technical expert onsite during installations.

Key Responsibilities

Lead installation, startup, and commissioning projects across North America
Act as the primary technical lead onsite during system startups
Partner with internal test teams during pre-shipment phases to ensure smooth field transitions
Electrical and refrigeration
Work on the production floor during system testing prior to shipment
Troubleshoot electrical, refrigeration, and mechanical systems at customer sites
Perform installation, maintenance, repair, calibration, and certification of equipment
Execute service calls to diagnose and resolve equipment issues
Provide technical support to customers and internal service teams
Assist with development or modification of machine control software
Read and interpret electrical schematics and control panel diagrams
Perform mechanical work including assembly, disassembly, leveling, and repair
Diagnose and repair electrical control systems
Understand controller logic to run and troubleshoot machine profiles
Support new product development with testing and inspection processes
Execute warranty-related troubleshooting and repairs as needed

Qualifications

5+ years of field service experience (industrial equipment preferred)
Strong electrical/controls experience (required)
Refrigeration experience (required)
Refrigeration License (any state preferred)
Chiller- Cascade refrigeration experience preferred
Brazing
Experience with diagnostic tools (multimeters, power supplies, logic analyzers)
Strong troubleshooting skills across electrical, HVAC, refrigeration, and software systems
Ability to read and interpret industrial control schematics
Must pass background check

Role Structure & Expectations

Senior Field Service Lead Installation Technician /Technical Leadership: This role does not have direct people management but will lead installations and serve as the primary technical expert onsite
Customer Interaction: Primarily technical-facing, working directly with customer teams during system startup and troubleshooting
Travel:
~50% travel overall
~25% within New England
~25% across Central, Great Lakes, and East regions
Remaining time spent supporting systems during factory testing phase

Titles

HVAC/R Systems Specialist
Industrial Refrigeration Specialist
Field Service Engineer – HVAC/R Systems
Refrigeration Systems Lead Technician
Refrigeration Service Technician (Industrial / Commercial)
HVAC/R Service Technician
Senior HVAC/R Technician
Industrial Refrigeration Technician
Refrigeration & Electrical Technician
HVAC/R Field Service Technician

Compensation & Benefits

Up to $60/hour (flexibility for highly qualified candidates)
Comprehensive benefits package
Tuition reimbursement
Collaborative, team-oriented environment
High visibility role with strong growth potential
Casual, dog-friendly company culture

Additional Requirements

Must be authorized to work in the United States without sponsorship (now or in the future)
Willingness to travel as required for installations and field support

#INDHP

Pay: $55.00 - $60.00 per hour

Benefits: