Senior HVAC/R Field Service / Lead Installation Technician (Remote + Travel | New England area
We are seeking a hands-on Senior HVAC/R Field Service Lead Installation Technician to join a growing, innovative manufacturing team. This role is primarily field-based, supporting customers across New England and surrounding states, while also leading installation projects across North America.
This is an excellent opportunity for someone with strong electrical/controls and refrigeration expertise who enjoys travel, autonomy, and working directly with customers on complex equipment.
About the Role
In this position, THE Senior HVAC/R Field Service Lead Installation Technician will take the lead on installation, startup, and commissioning of advanced systems. You will play a critical role by working closely with the factory team during the testing phase, then carrying that knowledge into the field to ensure smooth and successful system startups.
This is a highly technical, hands-on role where you will serve as the lead technical expert onsite during installations.
Key Responsibilities
- Lead installation, startup, and commissioning projects across North America
- Act as the primary technical lead onsite during system startups
- Partner with internal test teams during pre-shipment phases to ensure smooth field transitions
- Electrical and refrigeration
- Work on the production floor during system testing prior to shipment
- Troubleshoot electrical, refrigeration, and mechanical systems at customer sites
- Perform installation, maintenance, repair, calibration, and certification of equipment
- Execute service calls to diagnose and resolve equipment issues
- Provide technical support to customers and internal service teams
- Assist with development or modification of machine control software
- Read and interpret electrical schematics and control panel diagrams
- Perform mechanical work including assembly, disassembly, leveling, and repair
- Diagnose and repair electrical control systems
- Understand controller logic to run and troubleshoot machine profiles
- Support new product development with testing and inspection processes
- Execute warranty-related troubleshooting and repairs as needed
Qualifications
- 5+ years of field service experience (industrial equipment preferred)
- Strong electrical/controls experience (required)
- Refrigeration experience (required)
- Refrigeration License (any state preferred)
- Chiller- Cascade refrigeration experience preferred
- Brazing
- Experience with diagnostic tools (multimeters, power supplies, logic analyzers)
- Strong troubleshooting skills across electrical, HVAC, refrigeration, and software systems
- Ability to read and interpret industrial control schematics
- Must pass background check
Role Structure & Expectations
- Senior Field Service Lead Installation Technician /Technical Leadership: This role does not have direct people management but will lead installations and serve as the primary technical expert onsite
- Customer Interaction: Primarily technical-facing, working directly with customer teams during system startup and troubleshooting
- Travel:
- ~50% travel overall
- ~25% within New England
- ~25% across Central, Great Lakes, and East regions
- Remaining time spent supporting systems during factory testing phase
Titles
- HVAC/R Systems Specialist
- Industrial Refrigeration Specialist
- Field Service Engineer – HVAC/R Systems
- Refrigeration Systems Lead Technician
- Refrigeration Service Technician (Industrial / Commercial)
- HVAC/R Service Technician
- Senior HVAC/R Technician
- Industrial Refrigeration Technician
- Refrigeration & Electrical Technician
- HVAC/R Field Service Technician
Compensation & Benefits
- Up to $60/hour (flexibility for highly qualified candidates)
- Comprehensive benefits package
- Tuition reimbursement
- Collaborative, team-oriented environment
- High visibility role with strong growth potential
- Casual, dog-friendly company culture
Additional Requirements
- Must be authorized to work in the United States without sponsorship (now or in the future)
- Willingness to travel as required for installations and field support
#INDHP
Pay: $55.00 - $60.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Fuel card
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience:
- Refrigeration: 2 years (Required)
- Brazing : 1 year (Required)
- electrical/controls: 2 years (Required)
Work Location: On the road
