Low Voltage / Security Field Technician

Edelman-Campbell Security • Full-time • Kansas City, Missouri, United States • $27 / hour • 1m ago

Cameras Access Control Networking Mercury Hardware Life Safety

Company: Edelman-Campbell Security (ECS) Location: Kansas City Metro / Grandview, MO 64030 — nationwide travel required (50%+) Job Type: Full-time Schedule: Day shift, occasional after-hours and weekend work for cutovers

Read this before you apply.

We are not looking for someone to fill a seat. We are looking for the right person — the kind of technician who notices when a cable run isn't clean, who labels a rack because they'd want the next tech to be able to read it, who treats the customer's building like their own. That kind of person is rare. We know it. And we'd rather wait six months to find them than hire the wrong person tomorrow.

If that sounds like you, keep reading.

About Edelman-Campbell Security

ECS is the security division of a fast-growing family of companies based in Kansas City. We design, install, service, and support commercial security systems — surveillance, access control, intrusion, intercom, networking, and everything in between. We do work for national integrators as a trusted subcontractor, and we run a strong, growing book of our own business serving healthcare, education, retail, industrial, and corporate clients across the Midwest.

Our sister company, Edelman-Lyon Automatic Door, has been a leader in commercial automatic doors and hardware for over 75 years across six Midwest states. Together, ECS and Edelman-Lyon offer customers a complete entrance solution — doors, hardware, access, surveillance, and intrusion — which gives our technicians a steady, diversified workload that you won't find at most security-only shops.

We're actively scaling toward anational footprint over the next decade. That growth is the real opportunity here — there is room to move up, lead crews, run regions, and build something with us.

What you'll actually be doing

This is a hands-on field role with significant travel. No two days look exactly alike, but on any given week you'll be doing a mix of:

Surveillance systems — IP camera installs, terminations, configuration, NVR setup, focus and field-of-view tuning, replacements and upgrades.
Enterprise access control — Installing, programming, and troubleshooting Mercury-based systems (EP, LP, and MR series controllers), card readers, electric strikes, mag locks, REX devices, door contacts, request-to-exit, panels, programming schedules, credential management, and tie-ins to door hardware (where our sister company shines).
Life Safety integration — Wiring and commissioning code-compliant egress, fire alarm tie-ins, fail-safe vs fail-secure applications, mag lock release on fire alarm, delayed egress devices, and ensuring all installs meet local AHJ, NFPA 101, and NFPA 72 requirements.
Low-voltage cable — Pulling, terminating, dressing, testing, and labeling Cat5e/Cat6/fiber. Ladder work, lift work, conduit runs, fishing walls.
Rack & equipment work — Building out racks, mounting and terminating switches, NVRs, controllers, head-end gear, UPS systems. Clean cable management matters here.
Networking — VLAN basics, IP addressing, switch configuration, troubleshooting connectivity between cameras, controllers, and back-end systems. You don't need to be a network engineer, but you need to be comfortable on a laptop with a manufacturer's portal.
Programming & commissioning — Setting schedules, holiday calendars, user permissions, camera analytics, motion zones, and walking the customer through the system before you leave.
Service & troubleshooting — Diagnosing failed components, identifying root cause (not just symptoms), and documenting the repair clearly enough that the next person can pick up where you left off.
Customer interaction — You will be the face of ECS on every job site. We expect clean appearance, clear communication, and the kind of professionalism that gets us called back.

What we look for

Required:

Able and willing to travel 50%+ — typically 2-3 weeks on the road per month. All travel, hotels, per diem, and travel time are covered by the company.
Hands-on Mercury Security experience — installing, addressing, programming, and troubleshooting Mercury controllers (EP1501/EP1502/EP2500/EP4502, MR50/MR52, LP series, or equivalent). Mercury is the OEM hardware behind most enterprise platforms (Lenel, Genetec Synergis, AMAG, Software House CCURE, Honeywell Pro-Watch, RS2, Open Options, Feenics, ProdataKey, etc.), so experience on any of those platforms typically counts.
Life Safety experience — working knowledge of code-compliant access control as it relates to life safety: fire alarm relay integration, free and delayed egress, fail-safe vs fail-secure logic, mag lock release on alarm, and familiarity with NFPA 101 and NFPA 72 as they apply to electrified openings.
2+ years of hands-on experience in commercial low-voltage, security, or a closely related trade
Working knowledge of at least one major camera line (Axis, Hanwha, Avigilon, Hikvision, etc.)
Comfortable reading floor plans, riser diagrams, and basic wiring schematics
Networking fundamentals — IP addressing, switch ports, basic troubleshooting
Valid driver's license and a clean driving record
Able to lift 50 lbs, work on ladders and lifts, work in unfinished spaces, and pass a background check
Able to manage your own time on-site, communicate updates back to the office, and document your work in our dispatch software

Bonus points:

ESA, NICET (especially NICET II or III in Electronic Safety & Security), or manufacturer certifications (Avigilon, Genetec, Lenel, Mercury, Axis, etc.)
Fiber termination experience (fusion or mechanical)
Door hardware familiarity — electric strikes, mag locks, exit devices, electrified hinges
Experience working in healthcare, K-12, or other compliance-driven environments
Worked as a sub for a national integrator before (Stone Security, Convergint, ADT Commercial, etc.)
OSHA 10 or OSHA 30

What we expect

You show up. On time. Every day.
You take ownership of your work. If you broke it or missed it, you say so.
You leave job sites cleaner than you found them.
You respect the customer, your crew, and the trade.
You don't cut corners on safety or quality, even when nobody's watching.

Compensation & Benefits

Pay: We pay for what you bring to the table — not what's on a generic chart.
Overtime at time-and-a-half for all hours over 40
Per diem and travel pay for out-of-town work — hotels, flights, and meals covered
Company vehicle for qualified technicians
Health, dental, and vision insurance — for employee and family
401(k) retirement plan with company match
Paid time off plus paid holidays
Performance-based raises and bonuses — not uncommon and tied directly to what you contribute
Specialty tools, uniforms, and PPE provided
Paid certifications and continuing education — we'll invest in you if you're investing in yourself

Edelman-Campbell Security is an Equal Opportunity Employer. We celebrate diversity and are committed to building a team where the best people, regardless of background, can do their best work. Employment is contingent upon completion of a satisfactory background check and verification of authorization to work in the United States.

Pay: From $27.00 per hour

Benefits:

401(k) matching
Dental insurance
Fuel card
Health insurance
Paid time off
Vision insurance

Application Question(s):

Walk us through the most complex security or low-voltage job you personally led from start to finish. What was the scope, who was involved, and what made it challenging?
Why are you considering leaving your current role (or why did you leave your last one)?
What's one area of this work where you'd want training or support if you joined our team?
Describe how you document your work at the end of a job. What does a "complete" job look like to you?

Willingness to travel: