HVAC and Plumbing Service Estimator/Coordinator

Main Enterprises, INC. • Stratford, Connecticut, United States • $80,000 - $95,000 / year • 4m ago

Hourly Rate: Commensurate with skills and experience
Reports To: Director of Service

Summary:

Manage and grow the repair service, sales process and sales goals by developing HVAC & Plumbing estimates for new and existing customers. Help develop & implement systems to achieve better intercompany structure and protocol. Maintain regular communication with customers and your team in order to ensure that their needs are met. Market the company to the industry and sell HVAC & Plumbing services that will provide continued growth and profitability. On-site visits to meet clients as well as discern needed information to properly bid on repair work.

Accountabilities:

Treat all people associated with Main Enterprises with respect, honesty and integrity at all times.
Develop accurate, clear & well-written proposals. Work with Technicians to promote and develop accurate, timely estimates of cost and profitability for work derived from “Draw-Thru” work.
Develop and expand the profitability of the business through satisfaction and loyalty with customers. Identify prospects and follow through with timely and accurate proposals
Build relationships with the Technicians and keep a high level of moral
Recommend and manage processes to enhance productivity and structure within the organization
Assist with scheduling and dispatching
Expansion of service revenues by developing referrals and meeting company sales and marketing goals.
Ascertain proper information in scope of work, through field inspection and site surveys.
Identify areas where operational processes can be improved and work with others toward the goal of continuous improvement.
Collaborate with other staff to aid and support.
May fill in for absent employees and help with peak workloads.
Perform other duties as assigned or as operations require

Qualifications:

Must have through knowledge of the HVAC & Plumbing trades and mechanical systems. Experienced in the mechanical service field with the knowledge of equipment/vendor purchases for components, replacement and etc. Must have communication skills to speak with current and prospective clients. Five or more years of HVAC experience. Computer skills include Microsoft office, Excel and Word.

Benefits: