Fire Alarm Installation Technician – EST / Edwards

Relay Fire and Safety • Full-time • Quincy, Massachusetts, United States • $45 - $60 / hour • 5d ago

Fire Alarm Installer | Edwards / EST Systems | MA Licensed Electrician Preferred

Location: Quincy, MA (adjust if this should be another branch/city)
Job Type: Full-time
Company: Relay Fire & Safety

Experienced Fire Alarm Installer? Let’s Make the Next Move Worth It.

Relay Fire & Safety is hiring an experienced Fire Alarm Installation Technician to support fire alarm installation, wiring, programming, commissioning, and project closeout work in the Massachusetts market.

We’re looking for a true field technician — someone who knows how to install, wire, troubleshoot, program, and bring fire alarm systems online the right way, not someone who just changes devices and calls it a day. If you’ve worked with Edwards / EST systems, even better. That is a big plus for us.

This is a strong opportunity for a technician who wants to join a growing company where they can have real impact, work on meaningful projects, and be part of a team that values technical ability, accountability, and professionalism. If you’re currently in a stable spot but frustrated by limited growth, stale leadership, lack of support, or feeling like just another body in a truck, this may be the move that makes sense.

Why This Role Stands Out

We know experienced fire alarm installers are hard to find. The good ones usually aren’t scrolling job boards all day — they’re busy, they’re loyal to their teams, and they’re not leaving for a lateral move with a shinier logo and the same nonsense.

So here’s the pitch without the corporate glitter cannon:

We’re looking for a real installer, not a parts changer
You’ll work on installation, programming, commissioning, and project closeout, not just one tiny slice of the job
EST / Edwards experience is highly valued
You’ll join a growing company where strong technicians matter and are visible
Opportunity to help lead jobs, support junior team members, and be a go-to technical resource
Backing of an established fire & life safety company that is continuing to invest and grow

Position Overview

The Fire Alarm Installation Technician is responsible for installing, wiring, programming, testing, troubleshooting, and closing out fire alarm systems for service and project work. This role supports field installation activities from device and panel install through final inspections and project turnover, while ensuring systems are code-compliant, operational, and professionally executed.

This position is ideal for a technician who can work independently, handle field decision-making, and take ownership of the finished product — especially someone with experience in EST / Edwards fire alarm systems, tenant fit-outs, service projects, and final AHJ closeout.

What You’ll Do

Install, wire, terminate, and test fire alarm systems in commercial and industrial environments
Pull wire and complete device, panel, and component installation based on project drawings, layout, and scope
Mount and install fire alarm control panels, initiating devices, notification devices, relays, modules, and associated equipment
Program and configure fire alarm systems to ensure proper operation and code compliance
Perform troubleshooting, diagnostic work, and repair on fire alarm systems in the field
Support or lead commissioning and startup activities for fire alarm installations
Coordinate final inspections and project closeouts with local fire departments / AHJs
Complete required project documentation including test reports, closeout paperwork, compliance forms, and final sign-off documentation
Support tenant fit-outs, small projects, and Parts & Smarts / upgrade work
Provide technical guidance and field support to less experienced team members when needed
Work closely with internal teams and customers to ensure projects are completed safely, accurately, and on time

What We’re Looking ForRequired / Strongly Preferred Experience

5+ years of experience in the fire alarm industry with hands-on installation experience
Strong experience with fire alarm wiring, device installation, panel work, programming, startup, and troubleshooting
Ability to independently manage field installation work and drive projects toward completion
Strong understanding of fire alarm installation standards, jobsite safety, and project closeout requirements
Valid driver’s license with a clean driving record
Strong communication skills and ability to work effectively with customers, inspectors, project teams, and internal operations staff

Huge Plus / Target Background

Hands-on experience with Edwards / EST fire alarm systems
EST-3 programming / installation experience
EST-4 experience strongly preferred
Experience with commissioning, tenant fit-outs, upgrades, retrofits, and small projects
Ability to mentor junior technicians and act as a technical resource in the field

Licenses / Certifications

Massachusetts electrical license preferred
(Class D strongly preferred; higher licensing levels welcomed depending on background and scope)
NICET Fire Alarm Systems Level II or above is a plus

Manufacturer certifications or platform-specific programming experience are a plusWho Will Be a Great Fit

This role is a fit for someone who:

Knows the fire alarm world and takes pride in clean, code-compliant installations
Can troubleshoot in the field without melting down because a panel threw one attitude-filled trouble signal
Wants more ownership, more visibility, and more room to grow than they’re getting today
Has worked with EST / Edwards systems or wants to be in an environment where that experience is actually valued
Likes working with a team but doesn’t need to be babysat to get a job done right

Why Join Relay Fire & Safety

Relay Fire & Safety is a growing fire and life safety company built around service, accountability, and long-term relationships — with both customers and employees. Our mission is to make the world a safer place, and we do that by delivering fire protection solutions with integrity, expertise, and urgency.

We believe in building a company where employees are proud to work, where talent is supported, and where customers know they have a true partner. We’re growing, we’re investing in our teams, and we’re looking for people who want to grow with us.

What We Offer

Competitive compensation
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Opportunity to join a growing organization with long-term career potential
A chance to work with a team that values field expertise and doesn’t treat strong technicians like interchangeable parts

Apply Now

If you’re an experienced Fire Alarm Installation Technician, Fire Alarm Installer, Fire Alarm Service / Install Technician, or EST / Edwards Fire Alarm Technician looking for the right next move in Massachusetts, we’d like to talk.

Apply today to join Relay Fire & Safety.

Job Type: Full-time

Pay: $45.00 - $60.00 per hour

Benefits: