Client Services Project Coordinator

AMS Industries • Full-time • Woodridge, Illinois, United States • $58,000 - $75,000 / year • 3m ago

Be the operational backbone that keeps projects moving. Out of our Woodridge, IL facility, you'll report to the Operations Manager of the Client Services Group and support service team operations by managing client documentation, coordinating internal processes, and assisting with project execution, joining 1,000+ employees who deliver on every commitment.

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Department Client Services

Experience

High School Diploma

or Equivalent

Compensation $58-$75K

Employee-Owned 100%

Overview Responsibilities Requirements Compensation Process All Positions

The Role

As a Project Coordinator at AMS, you're the organizational force behind our service team operations. Out of our Woodridge, IL facility, reporting to the Operations Manager of the Client Services Group, you'll manage client documentation, coordinate internal processes, and assist with project execution across HVAC/R, Industrial Refrigeration, and Mission Critical work.

You'll collaborate across multiple departments, from Client Managers and Field Technicians to Accounting, Procurement, and Compliance, ensuring accurate job setup, timely billing, and smooth service delivery from proposal through project close. The role demands strong organizational skills and sharp attention to detail, with your work touching everything from CRM management and change orders to PMA binders and subcontractor scheduling. As an employee-owned company, the coordination you provide is something you share in, with Quality, Integrity, Reliability built into every project.

What You'll Own

Develop small project and repair job cost proposals for HVAC/R, Industrial Refrigeration, and Mission Critical, logging proposals in CRM where applicable.
Follow up with clients on proposals and assist Client Managers with CRM win/loss status management.
Assist CSG Operations leadership with oversight of house accounts.
Set up new jobs for Client Managers, ensuring all job information is accurately entered.
Submit required subcontract requests to accounting and schedule subcontractors as needed.
Enter change orders when necessary and update job cost projections.
Process job payment requests through accounting and monitor bonding reports to ensure timely billing, capture of change orders, and proper cost vs. revenue alignment.
Clean up open commitments and make jobs inactive upon completion.
Work with Client Managers and Technicians to process required project paperwork and attend PM meetings as required.
Interact with Service Coordinators to assist Client Managers with scheduling needs and coordinate with Procurement to order and track equipment and materials.
Partner with the Compliance Coordinator to ensure reporting follow-up and accurate delivery to clients.
Compile and distribute PMA information to Field Technicians, and create, update, and manage PMA and other site-specific binders.
Provide periodic backup for Service, Procurement, and Compliance Coordinators.

What You Bring

Required

High school diploma or equivalent.
Proven experience in an administrative role, preferably in a construction or industrial environment.
Intermediate to advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Mature, professional, and personable with a polished delivery on all assignments.
Ability to handle confidential information with the utmost discretion.
Strong written and verbal communication skills with the ability to represent the company professionally.
Strong follow-through skills to finalize projects.

Preferred