Plumber – JLL
What this job involves: Join JLL's building operations team as a Plumber at a technology company facility in Franklin/Hopkinton, Massachusetts. In this critical role, you'll be the go-to expert for maintaining and repairing all plumbing systems and equipment that keep our building running smoothly. Working alongside a dedicated engineering team, you'll ensure reliable water supply, drainage, and waste systems while delivering exceptional service to building occupants. This hands-on position combines technical expertise with problem-solving skills to maintain safe, efficient plumbing operations. Your work directly contributes to JLL's commitment to operational excellence and creating environments where our clients and their employees thrive. If you're a skilled plumber who takes pride in quality workmanship and enjoys being part of a collaborative team, this is your opportunity to make a real impact.
What your day-to-day will look like:
- Install, maintain, and repair plumbing systems including water supply lines, drainage systems, waste disposal systems, water heating equipment, and backflow prevention devices while monitoring system logs for proper operation.
- Troubleshoot and repair plumbing fixtures (faucets, toilets, urinals, sinks, water fountains), clear clogged drains and sewage lines, and maintain pumps and grease traps using appropriate tools and techniques.
- Manage work order system (CMMS) daily to complete tenant service requests promptly while ensuring excellent customer service and clear communication with building occupants.
- Conduct water quality testing, coordinate water treatment programs, and implement preventative maintenance schedules in compliance with JLL and client guidelines.
- Oversee contractor activities within the building, prepare purchase order requests for plumbing supplies, conduct inventory checks, and review major repairs for quality assurance.
- Ensure compliance with Massachusetts plumbing codes, cross-connection control regulations, and safety procedures including proper lockout/tagout when working on systems.
- Respond effectively to plumbing emergencies including water leaks, pipe breaks, and sewage backups while communicating status updates to clients and building occupants.
Required Qualifications:
- High school diploma or equivalent and completed apprenticeship program or trade school education in plumbing.
- Valid journeyman or master plumber's license (as required by Massachusetts state/local jurisdiction).
- 5+ years of commercial plumbing experience in customer service and maintenance operations, preferably in commercial or institutional building environments.
- Comprehensive knowledge of plumbing systems, materials, tools, techniques, and Massachusetts plumbing codes and regulations.
- Ability to read and interpret blueprints, schematics, and technical specifications related to plumbing systems.
- Physical ability to lift up to 50 lbs, work on ladders up to 40 feet, climb, bend, kneel, and work in confined spaces, varying temperatures, and awkward positions.
- Valid driver's license and comfort working in various conditions including small spaces, heights, scaffolding, and standing on concrete for extended periods.
Preferred Qualifications:
- Experience with water supply systems, drainage systems, water heaters, backflow preventers, and various plumbing fixtures in complex building environments.
- Knowledge of water treatment, cross-connection control, and backflow prevention best practices.
- Familiarity with HVAC systems and mechanical equipment operation and interaction with plumbing systems.
- Working knowledge of computer applications including Microsoft Office (Word, Outlook, Excel, Teams) and CMMS (Computerized Maintenance Management Systems).
- Strong verbal and written communication skills with proven record of excellent internal and external customer service.
- Experience performing facility inspections, due diligence efforts, and supporting preparation of monthly/quarterly operations reports.
- Ability to train others on proper use and care of plumbing tools and equipment while sharing technical expertise with team members.
Location: Franklin/Hopkinton, Massachusetts
Work Shift: 1st Shift, Monday through Friday, with on-call expectation
Salary: $38.46 - $43.26
