Service Plumber - Residential

Call The Bee • Full-time • New London, Connecticut, United States • $100,000 - $150,000 / year • 1m ago

Looking to continue your career as a Residential Service Plumber? Join Call The Bee, for an exciting opportunity as a Plumber based out of our new New London County facility! We are looking for a dedicated professional who takes pride in their work and is eager to grow their skills. We offer training opportunities to help you expand your expertise and advance your career.

As a member of the Apex Service Partners family, Call The Bee provides the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to take the next step in your plumbing career, this is the opportunity for you!

Job Responsibilities

Plumbing Installations & Repairs – Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
System Inspections & Testing – Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes
Troubleshooting & Diagnostics – Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality
Customer Interaction and Communication – Effectively communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring optimal customer satisfaction and loyalty.
Cost Estimation & Solutions – Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs
Preventative Maintenance – Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance
Service Titan – Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation
Compliance & Safety – Ensure all work adheres to local plumbing codes, industry standards, and safety regulations
Customer Service Excellence – Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction

Qualifications

Experience – 3+ years of experience as a plumber or similar role, with a focus on residential plumbing
License - Valid CT Plumbing License (P2 or P1)
Technical Expertise in Plumbing Systems – Demonstrated proficiency in installing, maintaining, and repairing residential plumbing systems, including soldering and fixture replacements.
Service Software – Experience with Service Titan or similar trade software is a plus
Communication Skills – Strong communication and listening skills to effectively interact with customers and team members
Attention to Detail – Ability to perform accurate work while adhering to plumbing codes and regulations
Customer-Focused Attitude – A strong commitment to delivering exceptional plumbing services with a positive attitude to enhance customer experience.
Driver’s License – Valid driver’s license with a clean driving record

Benefits

Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
Disability & Term Life Insurance – Financial security for you and your loved ones
Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future
Ongoing Training & Development – Opportunities for continuous growth and skill enhancement
Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance

Join our team at Call The Bee and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!

Pre-employment background check and drug screening may apply, subject to local laws.

Call The Bee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $100,000.00 - $150,000.00 per year

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