Residential HVAC Service Tech - Entry-Level

New Era Plumbing & HVAC • Full-time • Dracut, Massachusetts, United States • $30 - $40 / hour • 1m ago

Residential HVAC Service Tech - Entry-Level

$30-$40/hr + SPIFFsCommission | Full-Time | Dracut, MA

Are you looking to build a long-term career in the HVAC industry with a company that will invest in your development?

At New Era PlumbingHVAC, we're seeking a motivated HVAC technician who has a basic understanding of residential systems and wants to continue growing their technical skills. Whether you've recently completed trade school, worked as an installer, maintenance technician, or have a few years of field experience, this is an opportunity to learn from experienced professionals while earning excellent pay and benefits.

Why Join New Era PlumbingHVAC?

Learn From Experienced Technicians

Hands-on training and mentorship
Ongoing technical education and development
Exposure to diagnostics, service, maintenance, and customer communication
Clear path toward becoming a senior service technician

Strong CompensationBenefits

$30-$40/hour depending on experience
SPIFF and commission opportunities
Health and dental insurance
401(k) with 3% company match
Paid Time Off
Paid birthday off
Short-term disability coverage

Work-Life Balance

Typically only 3-4 calls per day
Limited emergency on-call rotation
Consistent year-round work
Take-home company vehicle (based on experience and position requirements)
Supportive leadership that values quality over quantity

A Team-Focused Culture

We believe work should be enjoyable. From company cookouts and fishing trips to holiday parties and team events, we've built a culture where employees support one another and enjoy coming to work each day.

What You'll Do

Perform residential HVAC maintenance and service calls
Assist with troubleshooting heating and cooling equipment
Diagnose common system issues with support from senior technicians
Perform repairs and component replacements
Complete system inspections and preventative maintenance
Educate homeowners on equipment condition and maintenance recommendations
Maintain accurate service documentation
Deliver a professional and friendly customer experience

Qualifications

1-3 years of HVAC experience preferred
EPA Certification (or ability to obtain shortly after hire)
Basic understanding of residential heating and cooling systems
Mechanical aptitude and willingness to learn
Strong troubleshooting mindset
Valid driver's license with acceptable driving record
Good communication and customer service skills
Positive attitude and strong work ethic

Preferred Qualifications

HVAC trade school education
Experience performing maintenance or installation work
Familiarity with heat pumps, gas furnaces, and air conditioning systems
Experience using ServiceTitan or similar software
NATE Certification

If you're ready to grow your HVAC career with a company that provides training, support, and advancement opportunities, we'd love to hear from you. Apply today and become part of the New Era team.