HVAC Service Manager

Air-Tech Air Conditioning & Heating Inc. • Full-time • Pasadena, California, United States • $90,000 - $105,000 / year • 3d ago

Feel like you’ve outgrown where you’re at… but no one’s noticed?

You’ve spent years in HVAC. You know how to troubleshoot the tough problems, handle customers, and get the job done right.

Maybe you’re already the person other technicians come to when they need help. You’re solving problems, training others, and taking on more responsibility—but you’re still looking for that next step.

You know you’re capable of more.

At AirTech HVAC, we're looking for an experienced and driven Service Manager who is ready to step up, lead a team, and help us continue growing.

We're a focused, growth-oriented, second-generation family business that has been serving the San Gabriel Valley and surrounding communities since 1988. We have a strong customer base, effective systems, first-class training, reliable equipment, and the tools you need to succeed.

Now, we're looking for someone who can help us take our service department to the next level.

What You'll Be Doing

As our Service Manager, you'll play a key role in leading our service operations and developing a high-performing team.

You'll be responsible for:

Leading, managing, and developing our HVAC service technicians
Overseeing troubleshooting, repairs, maintenance, and installations
Providing technical support for complex HVAC/R issues and helping technicians solve difficult problems
Coaching technicians on electrical diagnostics, refrigeration, mechanical systems, and equipment troubleshooting
Improving technician performance, productivity, and customer experience
Driving service revenue and department profitability through strong team performance and accountability
Coaching technicians on presenting honest repair and replacement options to homeowners
Monitoring service department performance and key metrics
Resolving customer concerns and ensuring a high level of customer satisfaction
Evaluating team performance and identifying training and development opportunities
Providing hands-on and on-the-job training to help technicians continue improving
Ensuring materials, tools, and equipment are available for scheduled work
Managing and monitoring vehicle and equipment maintenance
Promoting a strong culture of safety and ensuring company policies and procedures are followed
Working with company leadership to improve processes and support continued growth

What We're Looking For

We're looking for someone who knows HVAC; but also knows how to lead people, solve problems, and get results.

You should have:

5+ years of HVAC service experience
Previous supervisory or leadership experience
Strong knowledge of HVAC/R systems, troubleshooting, and diagnostics
Experience with electrical systems and reading schematics
Knowledge of refrigeration and mechanical systems
EPA Certification
Knowledge of local codes and general industry standards
Strong understanding of HVAC service sales and the ability to coach technicians on presenting options
Experience working with performance goals, revenue, or department profitability
A valid driver's license and good DMV record
Strong communication and organizational skills
The ability to read and write English
A commitment to safety and following company policies and procedures

Why Make the Move to AirTech?

Because you deserve more than just another job.

You deserve a company that recognizes your hard work, invests in your development, and gives you the opportunity to grow; not just as a leader, but professionally, financially, and personally.

At Air-Tech, you'll have:

A strong customer base and established reputation
Proven systems and processes
First-class training and education
Effective multimedia marketing
Reliable trucks and equipment
A team that wants to grow
Leadership that invests in its people
The opportunity to help build and grow a service department

We're not looking for someone who just wants to manage technicians.

We're looking for someone who wants to lead, build, improve, and make an impact.

If you're ready to take ownership of a team, drive results, grow revenue, and help shape the future of a growing HVAC company, we want to hear from you.

What We Offer

Quarterly performance bonuses
Full benefits, including health insurance and 401(k) with employer matching
Paid time off + 6 paid holidays
Your birthday as a paid day off
Steady, year-round work—we don't downsize in the off-season
Company-provided uniforms
Branded company truck and gas card
Company iPhone and iPad
Company team-building events
Long-term career growth opportunities

If you're looking for more than just a job; and you're ready to be more than just another employee; it's time to make your move.

Your experience deserves more. Your leadership deserves to be recognized. And your career deserves a place to grow.

Join the Air-Tech HVAC team and help us continue doing things the right way, every time.

Pay: $90,000.00 - $105,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

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