Field Service Technician (3+ years experience)

RSP Systems • Full-time • New York, New York State, United States • $30 - $48 / hour • 2m ago

Job Overview

We are seeking a motivated and skilled Field Service Technician to join our dynamic team. In this role, you will be responsible for installing, maintaining, repairing, and troubleshooting a wide range of appliances, mechanical systems, and HVAC equipment at customer sites. Your expertise will ensure optimal performance of appliances and systems, delivering exceptional service that exceeds customer expectations. This position offers an exciting opportunity to work hands-on with advanced technology, develop your technical skills, and contribute to customer satisfaction through proactive maintenance and prompt repairs.

Responsibilities

Install, troubleshoot, repair, and maintain appliances such as refrigeration units, kitchen equipment, HVAC systems, and mechanical systems across various customer locations.
Interpret schematics, technical manuals, and wiring diagrams to accurately diagnose issues and execute repairs efficiently.
Conduct routine inspections and preventive maintenance on HVAC/R (Heating, Ventilation, Air Conditioning / Refrigeration) systems to ensure optimal operation.
Operate company vehicles safely while transporting tools and equipment to job sites; adhere to all safety protocols and traffic laws.
Communicate clearly with customers regarding service procedures, repair timelines, and maintenance recommendations to enhance customer satisfaction.
Maintain detailed service records, including work performed, parts used, and time spent on each job for accurate reporting.
Collaborate with team members and leadership to improve service processes and share technical knowledge for continuous improvement.

Experience

Proven experience as a service technician specializing in appliance repair, HVAC/R systems, or mechanical systems repair.
Strong mechanical knowledge with hands-on experience in appliance installation, equipment repair, and maintenance operations (MRO).
Familiarity with schematics, wiring diagrams, HVAC & appliance technology is highly desirable.
Experience working with refrigeration units, air conditioning systems, kitchen equipment maintenance or similar mechanical systems is preferred.
Demonstrated ability to operate construction tools or related equipment is a plus.
Excellent customer service skills with the ability to communicate technical information clearly and professionally.
Valid driver’s license with a clean driving record; experience operating company vehicles safely in various environments is necessary.
Leadership qualities that support teamwork and mentorship within the field service environment are advantageous.

Join us as a Field Service Technician and become part of a passionate team dedicated to delivering top-tier service through technical expertise and proactive solutions!

Pay: $30.00 - $48.00 per hour

Benefits: