HVAC Service Manager
Are you ready to lead a team, develop talent, and help grow a successful service department? We're seeking an HVAC Service Manager who combines strong leadership skills with a commitment to quality work and exceptional customer service.
In this role, you'll oversee daily service operations, coach technicians, and drive department performance. You'll join a team that values accountability, professional growth, and a supportive work environment.
Pay: $125,000–$140,000 per year
Benefits
- Medical, dental, and vision insurance with employer contributions
- Paid vacation
- Paid sick time
- Bereavement leave
- Employer-paid life and long-term disability insurance
- Optional supplemental insurance
- 401(k) with company match
- Birthday bonus
Qualifications
- At least three years of proven leadership or management experience
- HVAC industry knowledge preferred
- Strong background in sales training and team development
- Demonstrated commitment to outstanding customer service
- Track record of coaching, developing, and holding teams accountable
- Strong organizational, communication, and problem-solving skills
Primary Responsibilities
- Lead HVAC service and maintenance teams to deliver quality work and excellent customer experiences
- Coordinate technician schedules, direct daily operations, and provide technical support
- Understand department goals and hold the team accountable for performance
- Review technicians' work to ensure it meets established quality standards
- Identify training needs and provide ongoing coaching and development
- Recruit, interview, hire, and onboard technicians to support department needs
- Promote compliance with applicable safety requirements and company procedures
- Ensure team members follow service standards, work instructions, and customer requirements
- Address operational challenges and support continuous improvement
- Perform additional duties as needed to maintain efficient department operations
