Field Service Technician - Appliance & Refrigeration

Accelera • Full-time • Jemison, Alabama, United States • $17 - $33 / hour • 4d ago

About the Role

As a Field Service Technician, you will serve as a vital technical expert, diagnosing and resolving complex mechanical and electrical issues in residential appliances. You will play a key role in restoring home functionality and ensuring customer satisfaction through precise repairs and expert troubleshooting.

Responsibilities

Travel to customer residences to perform high-quality diagnostics and repairs on refrigerators, dishwashers, washers, dryers, and microwaves.
Deliver an exceptional service experience by providing homeowners with clear communication and effective, value-driven solutions.
Maintain the operational efficiency of your assigned service vehicle and manage inventory of replacement parts.
Utilize mobile technology to document service outcomes, order necessary components, and access technical support resources.
Ensure all repairs meet rigorous quality standards to guarantee long-term appliance performance and safety.
Consistently achieve service goals by managing daily routes and prioritizing tasks to maximize efficiency.

Required Skills

High school diploma or GED equivalent.
Active EPA Type I or Universal certification.
Proven mechanical aptitude and proficiency with diagnostic testing tools.
Valid driver’s license and ability to operate a company vehicle.
Physical capability to lift up to 50 lbs frequently and perform tasks requiring bending, kneeling, and reaching.
Ability to interpret technical manuals, electrical schematics, and written instructions.