Internal Sales Support Specialist (HVAC Quoting)

Atomatic Mechanical Services • Full-time • Arlington Heights, Illinois, United States • $50,000 - $65,000 / year • 2d ago

Job Title: Internal Sales Support Specialist

Department: Commercial Service

Reports To: Executive Vice President, Commercial Service

Job Type: Full-Time

Schedule: Monday – Friday, 8 hours per day

About Us:

Atomatic Mechanical Services is a leading full service mechanical contracting company specializing in HVAC and mechanical systems. Founded in 1945, Atomatic serves the needs of Chicagoland area customers, offering a wide variety of residential and commercial services. We are a values-driven organization with a great company culture. We pride ourselves on our commitment to collaboration, integrity, and quality. Our focus is people - putting the well-being of our employees and customers first.

Position Overview:

The Internal Sales Support Specialist role plays a critical part in supporting HVAC field service operations through repair and project quoting, managing parts inventory, procurement, and material logistics. This position ensures that quotes are sent in a timely manner to our customers and all necessary parts, tools, and materials are available and delivered efficiently to support maintenance, repair, and installation tasks for our service technicians. The Internal Sales Support Specialist role is vital to our mission to provide our clients with a level of service that is second to none.

Principal Duties:

· Compile data into estimating worksheets and generate proposals based on recent service history and preventative maintenance reports.

· Collaborate with vendors for pricing and lead times for equipment, parts, and supplies.

· Partner with service technicians and sales personnel to coordinate multiple priorities, including repair proposals and parts orders.

· Communicate all pertinent information to the technical and sales team to ensure customer requirements are met (work orders, service quotes, and sales tracker.)

· Create work orders for approved proposals, order the required materials, and coordinate with dispatch for scheduling.

· Follow up with customers and vendors to ensure timely service delivery.

· Maintain accurate and current customer records in company ERP system (such as service repair and equipment replacement information)

· Suggest, develop, and implement solutions and procedures that add value to align with the company, team, project goals, and operational efficiency

Skills and Qualifications:

Required:

· High school diploma or equivalent required. Associate’s degree in business or related field preferred

· Minimum 2-3 years of administrative or customer service experience preferred

· Experience in construction, HVAC, mechanical contracting, plumbing, or electrical service industries strongly preferred

· Above average communication skills, both verbal and written

· Excellent organizational and time management skills

· Strong attention to detail

· Problem solving

· Accurate data entry and documentation

· Proficient with Microsoft Office

· Familiarity with ERP software

· Patience and persistence for repetitive tasks

Work Environment/Physical Requirements:

· Standard in-office environment

Compensation:

Salary Range is $50,000 - $65,000 per year

Supplemental Pay:

Yearly discretionary bonus

Benefits:

Health insurance

Dental insurance

Vision insurance

Basic Life and AD&D insurance (100% company paid)

Long-Term Disability insurance (100% company paid)

Company wellness program

Employee Assistance Program (EAP)

Paid time off

401(k)

401(k) matching

Legal benefits

Pet insurance

Supplemental insurance

Professional development assistance

Equal Opportunity Employer Statement:

Atomatic Mechanical Services is an equal opportunity employer.

How to Apply: Interested candidates are invited to submit a resume and cover letter to [email protected]. Please include "Internal Sales Support - [Your Name]" in the subject line of your email.

Pay: $50,000.00 - $65,000.00 per year

Benefits: