Experienced HVAC Service Technician — $30–$45/hr

Fong & Sullivan Heating & Cooling is looking for an experienced HVAC Service Technician to join our growing team.

We’re looking for a technician who can confidently diagnose problems, communicate with homeowners, and complete repairs professionally and efficiently. If you’re the type of technician who can walk into a home, figure out what’s actually wrong, explain the options to the customer, and get the job done right, we want to hear from you.

Pay

$30–$45 per hour, based on experience and qualifications.

We’re willing to pay for the right technician. Strong diagnostic ability, oil experience, and ServiceTitan experience will be taken into consideration.

What You’ll Do

Diagnose and repair residential HVAC systems
Troubleshoot electrical, mechanical, refrigeration, and controls issues
Service and repair furnaces, boilers, central A/C, heat pumps, mini-splits, and other HVAC equipment
Perform preventative maintenance and system inspections
Provide customers with clear explanations of problems and repair options
Prepare accurate repair estimates
Complete repairs on-site whenever practical
Maintain accurate job notes and equipment information
Communicate professionally with customers and the office
Maintain a clean, organized service vehicle and jobsite
Follow company safety and quality standards

What We’re Looking For

3+ years of residential HVAC service experience preferred
Strong diagnostic and troubleshooting skills
Ability to work independently
Excellent customer-service and communication skills
Reliable and professional
Valid driver’s license and good driving record
EPA certification required
Massachusetts HVAC licensing/certifications are a plus

BIG Plus — Oil Experience

Oil heating experience is a major bonus.

If you’re comfortable diagnosing and servicing:

Oil furnaces
Oil boilers
Oil burners
Beckett, Riello, Carlin, and similar equipment
Oil-related controls and troubleshooting

— that will be a significant advantage.

BIG Plus — ServiceTitan Experience

We use ServiceTitan extensively throughout our operation.

Experience with ServiceTitan’s mobile platform, dispatching, job notes, estimates, invoices, customer communication, and other workflow tools is highly preferred.

Our goal is to give our technicians the tools and systems to spend less time dealing with paperwork and more time doing HVAC work.

What We Offer

$30–$45/hr based on experience
Year-round work
Service vehicle
Modern tools and technology
Automated dispatching and customer notifications
Opportunities for overtime
Opportunities for emergency/on-call work
Opportunities for advancement
A growing company with a strong reputation
A professional work environment where quality workmanship matters

We’re not looking for someone who simply wants another job. We’re looking for an experienced technician who wants to become an important part of a growing company.

If you have strong HVAC diagnostic skills, take pride in your work, and know how to treat customers and coworkers with respect, apply today.

When applying, please tell us about your HVAC experience and specifically mention any oil heating and ServiceTitan experience.

Pay: $30.00 - $50.00 per hour

Benefits:

Company truck
Flexible schedule
Paid time off
Retirement plan
Tools provided

Work Location: On the road

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