Commercial HVAC Service Technician

AIR Control Concepts • Full-time • Norfolk, VA, US • 4w ago

Job Title: Traveling HVAC Service Technician
Job Location: Norfolk VA
FLSA Status: Non-Exempt
Pay Range: $30-50/hour

Ready to take your HVAC career nationwide? Join a powerhouse team building and servicing mission-critical data centers for the biggest names in tech — with top pay, travel stipends, premium benefits, and a potential sign-on bonus based on your experience. If you’ve got the expertise, we’ve got the opportunity.

Overview:
Based in Norfolk VA, you’ll join the Air National Services team as an Experienced Commercial HVAC Service Technician. You’ll work on high-profile data center projects across the U.S., handling startup, commissioning, and service of complex HVAC systems. When you’re home, you’ll partner with one of our local operating companies to support regional commercial clients across that region.

This is a chance to join a high-performance team that values craftsmanship, teamwork, and continuous learning.

Check out our website here: AIR Control Concepts | HVAC Partnerships, Growth & Support Across North America

Essential Duties and Responsibilities:
To succeed in this role, you will need your own vehicle. Air National Service team will not be providing a work vehicle. Service Technicians must demonstrate startup, commissioning, and diagnostic troubleshooting experience.

Core Responsibilities Include:

Service, Troubleshooting & Optimization – Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability
Customer Relationship Management – Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support
Communication & Documentation – Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner
Training & Mentorship – Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field
Safety & Compliance – Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites
Emergency Response – Participate in the on-call rotation to provide after-hours support for urgent service needs
Other Duties as Assigned – Contribute to the team and company by stepping in where needed

Additional Role Highlights:

Travel will be required nationwide. When not on the road, technicians will work with the local operating company in their region
A partial tool set is provided by the company
All required PPE is supplied by the Air National Services team
Technicians receive a company-issued corporate credit card for job-related expenses
Extensive on-the-job training is provided at no cost, with opportunities to expand skills and grow over time

Competencies:

Technical Expertise & Problem Solving – Applies in-depth knowledge of commercial HVAC systems, tools, and technologies to troubleshoot issues and implement effective solutions. Maintains strong attention to detail and follows through on complex service tasks
Customer & Team Engagement – Builds trust and maintains positive relationships with customers through clear, professional communication and consistent service. Collaborates well with peers, dispatch, and management to support team goals
Time & Task Management – Prioritizes responsibilities effectively, manages schedules, and maximizes productivity across varying service calls and work environments
Adaptability & Continuous Learning – Responds well to changing job demands and field conditions. Actively participates in training and embraces new tools, technologies, and methods to stay current in the trade

Experience & Requirements:

3–5 years of commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment
EPA Universal Certification required; OEM-specific training or certifications preferred
Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics
Strong communication and customer service skills with a professional, team-focused mindset
Valid driver’s license with clean driving record; able to pass a background check and drug screening
Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces
Willingness to participate in an on-call rotation for emergency service coverage

Physical Demands / Work Environment:

This role is primarily field-based and physically active. HVAC Service Technicians can expect to spend the majority of their time on their feet, walking, standing, climbing ladders, bending, crouching, or working in tight and confined spaces. Extended periods of physical activity are common while diagnosing and repairing equipment at customer job sites
While a small portion of time (approximately 15%) may be spent in an office setting completing reports or administrative tasks at a computer, most responsibilities require hands-on work with tools and equipment. Technicians must regularly lift and move items up to 50 pounds and occasionally up to 100 pounds, sometimes in challenging environments
Clear and effective communication with customers, coworkers, and supervisors is essential, both in person and electronically. Individuals must also be capable of reviewing their work for accuracy and making necessary adjustments in the field
This position involves frequent exposure to outdoor conditions and varying environments, including mechanical rooms, rooftops, and active construction sites. Noise levels may range from low to high depending on the job location

Benefits:
We offer a competitive and comprehensive benefits package, including:

Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being
Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage
Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP)
Professional Development – Ongoing training opportunities and support for continuing education
Company Perks – Vehicle allowance and company computer

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.  
The Company complies with disability laws and provides reasonable accommodations to qualified individuals.  