Electrical Service Manager

Environmental Systems, Inc. • Full-time • Taunton, Massachusetts, United States • $75,000 - $100,000 / year • 2m ago

Environmental Systems, Inc. (ESI) is an established heating, ventilation, and air conditioning contractor with over 50 years of experience serving the New England area. We provide comprehensive HVAC, Electrical, Fire Protection, and Plumbing services, including the installation, inspection, testing, and maintenance of critical building and life safety systems for commercial, and industrial, properties. Our commitment to exceptional service starts with investing in exceptional people.

Overview

ESI is currently seeking a skilled and dependable Electrical Service Manager to join our team. This role will oversee the daily operations of the service department, manage field technicians, coordinate service work, and support estimating and customer relationships. This role requires strong technical knowledge, leadership skills, and the ability to manage multiple projects and priorities in a fast-paced environment.

Key Responsibilities

Lead, manage, and mentor service electricians, fire alarm technicians, and apprentices
Schedule and coordinate service calls, preventive maintenance, inspections, testing, and small projects
Oversee service work related to electrical distribution systems, lighting, controls, and fire alarm systems
Manage fire alarm inspections, testing schedules, deficiency repairs, and system troubleshooting, ensuring proper documentation and compliance with NFPA 72 and applicable codes
Coordinate with customers, AHJs, and internal teams regarding fire alarm system service and compliance requirements
Review and prepare service proposals, inspection reports, and time-and-material work orders
Ensure work is completed safely, on time, and within budget
Maintain strong client relationships and support business development opportunities
Monitor department performance, productivity, and profitability
Ensure compliance with NEC, NFPA standards, safety regulations, and local codes
Oversee material procurement, inventory, and fleet coordination
Assist with recruiting, hiring, and training service personnel

Qualifications

Journeyman or Master Electrician license required
7+ years of commercial/industrial electrical experience
3+ years in a supervisory or service management role
Strong knowledge of NEC and electrical systems
Fire alarm experience required, including system installation, inspections, testing, troubleshooting, and code compliance
Working knowledge of NFPA 72 requirements and fire alarm documentation processes
NICET Fire Alarm certification (Level II or higher) preferred
Knowledge of Joint Commission Standards and fire alarm testing procedures and reporting requirements preferred
Strong communication, leadership, and organizational skills
Experience with estimating or service management software preferred
Valid driver's license with a clean driving record

This position offers a competitive salary and benefits package including bonus opportunities, profit sharing, 401k, PTO, health insurance, and more.

Job Type: Full-time

Benefits: