Licensed Plumber - Cambridge, MA - 3 yrs exp req

Minuteman Plumbing, Heating & Cooling • Full-time • Cambridge, Massachusetts, United States • $40 - $50 / hour • 2m ago

Overview
Minuteman Plumbing, Heating & Cooling is seeking a skilled and dedicated Service Plumber to join our growing team, where we prioritize your professional development and personal well-being. The ideal candidate will have a strong background in residential service plumbing and possess the ability to work effectively on their own or as a member of a team. This role requires a combination of technical knowledge, hands-on experience, problem-solving skills, and the ability to engage directly with customers to ensure the successful installation, maintenance, and repair of plumbing and hydronic heating systems. *SIGN-ON BONUS $3k!* *Family Owned & Operated*

Duties

Install, repair, and maintain plumbing and hydronic heating systems in accordance with local codes and regulations
Operate company-owned vehicle, tools, and equipment and maintain them so they are neat and functional at all times
Conduct regular maintenance checks on plumbing systems to identify potential issues
Maintain personal and call accountability via ServiceTitan-enabled tablet
Interact directly with customers in their homes and places of business to diagnose issues and develop understanding of customer needs
Establish customer rapport to sell the right products and services, taking care to always explain to the customer the service you are performing and how the company provides superior service
Educate and assist customers in choosing the best product and service options, financing options, and maintenance memberships for them
Re-check all plumbing repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and that we did indeed fix it right the first time
Demonstrate professionalism, attentiveness to customer needs and concerns, trustworthiness, technical competence, and likeability to win new referrals, drive repeat business, and retain customers
Work as a member of a team and / or as a supervisor of an apprentice, as required

Requirements

High school diploma / GED
4+ years' technical and trade experience
In-depth knowledge of maintenance and repairs of plumbing and hydronic heating systems
Familiarity with HVAC systems is a plus
Understanding of current MA plumbing code
Clear driving record
Self-starter, reliable, flexible with hours (especially during heating season)
Strong customer service and interpersonal communication skills
Tech savvy and proficient using an iPad (preferably with ServiceTitan experience)
Must pass initial and random drug testing and criminal background check
Desire to grow within the company and complete additional training and certifications
Able to work independently and as part of a team
Must be capable of heavy lifting as required by the job duties
Climbing up and down on ladders and equipment

Job Type: Full-time

Pay: $40.00 - $50.00 per hour

Expected hours: 40 – 50 per week

Benefits: