About the Role
We are seeking an experienced and driven HVAC Service Manager to lead our robust and growing service department. This role is responsible for overseeing daily service activities, managing field technicians, ensuring customer satisfaction, and driving operational efficiency and profitability.
Key Responsibilities
- Supervise, mentor, and support a team of 20 HVAC service technicians
- Lead the team to schedule and prioritize service calls to maximize efficiency and response times
- Ensure high-quality workmanship and adherence to safety standards
- Handle escalated customer concerns and maintain strong client relationships
- Monitor key performance metrics (KPIs) and implement improvements
- Manage inventory, tools, and service vehicles
- Collaborate with sales and installation teams for seamless operations
Qualifications
- 5+ years of experience in HVAC service, with at least 2 years in a leadership role
- Strong knowledge of commercial HVAC systems
- Proven leadership, communication, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
Compensation & Benefits
- Competitive salary
- Performance-based bonuses
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Company vehicle or vehicle allowance
Why Join the Premier Mechanical team?
- Established and growing company with strong reputation
- Supportive leadership and team-oriented culture
- Opportunities for career advancement
- Commitment to training and professional development
