Counter Sales Associate

Base Solutions • Full-time • Gurnee, Illinois, United States • $45,000 - $65,000 / year • 3m ago

We are currently seeking the right individual to fill a need for a Counter Sales Associate in our Gurnee location. If you have experience working with HVAC materials in a warehouse environment, coupled with a commitment to great customer service, this is the position for you! This position is responsible for the management of customer orders from receipt of order to shipment of product. As the Counter Sales Associate you will report to the Store Manager.

As a Counter Sales Associate, you will:

Provide ongoing customer support via phone, fax, e-mail, and the Counter Environment to assist new and existing customers with their requests in a timely manner
Manage customer orders via the Order Entry System to ensure efficient delivery of products
Work closely with other vital departments such as sales, field staff, credit, billing, shipping, purchasing, technical service, and marketing to deliver premier customer service
Receive, count, visually inspect and verify parts numbers on supplies, materials, and equipment
Prepare packages or cartons including placing proper postage for shipping purposes
Load and unload trucks and carriers manually and/or with lift trucks
Take on other duties as needed

A successful Counter Sales Associate will possess the following:

HVAC knowledge (previous field experience preferred)
1-3 years of counter experience in wholesale distribution a plus
Prior warehouse/forklift experience a plus
Great customer service and communication skills

Our Benefits

Base Solutions is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings.

We offer a competitive benefits package that includes medical, dental, vision, short-term disability, life insurance, long-term, and a 401(k) program with company matching!

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Experience:

Counter Sales Associate / Warehouse: 1 year (Required)
HVAC knowledge: 1 year (Required)

Work Location: In person

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