Are you friendly and approachable, with excellent verbal and written communication skills, and superior mechanical and electrical capabilities? We would love to have you become a member of the Expert Heating & Air Conditioning installation and service technician team! You will use precision, attention to detail, and careful observation as you work in the field alongside our experienced team to problem-solve issues and face challenges head-on. You will be one of the pivotal members in advancing our service excellence and outstanding brand. If you want to be a part of cultivating important client relationships and enhancing company processes, then consider joining our incredible team. $2000 sign on bonus!!
Job Responsibilities
- Install, maintain, and repair heating, ventilation, and cooling units for residential and commercial customers.
- Keep a moderately flexible level of availability to work on a rotating basis including weekends and evenings, while maintaining the ability to respond promptly (while on call) to the emergency needs of our customers.
- Maintain proper tools, safety equipment, parts, and stock in the Expert Heating & Air vehicle including submitting completed monthly vehicle inspection forms.
- Understand company pricing and generate appropriate customer invoices, including electronically processing credit card payments at the job site.
- Diagnose diverse installation and maintenance issues, locate required replacement parts, calibrate the HVAC system to the manufacturer's recommendations, and fully explain to the customer the issue and correction procedures.
- Identify and report to the manager potential opportunities for additional business such as installing a new system, adjusting service contracts, or adding additional services.
- Coordinate with dispatch by traveling to service area job sites to maintain the schedule and communicate delays promptly to the customer.
Job Skills & Qualifications
- NATE certified or able to attain NATE certification within 6 months of employment
- Valid Illinois (IL) driver's license and insurable driving record
- Superior attention to detail and ability to read and interpret wiring manuals, plans, and blueprints
- Excellent communication, organization, and customer service skills
- Ability to work well in teams and independently
- Familiar with air balancing principles and techniques
- Must have previous experience with new construction and retrofits, and sheet metal practices
Job Type: Full-time
Pay: $35.00 - $50.00 per hour
Benefits:
- Company truck
- Employee assistance program
- Employee discount
- Flexible schedule
- Fuel card
- Health insurance
- Referral program
- Tuition reimbursement
Work Location: In person
