Residential Plumbing Service Technician

Whiteley Plumbing & Heating • Full-time • Chatham, Massachusetts, United States • $35 - $50 / hour • 2d ago

Residential Plumbing Service Technician

Location: Cape Cod, MA
Pay: $35.00 - $50.00 per hour with overtime and performance bonuses

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Build Your Career with a Leading Residential Service Team

We are a growing residential plumbing, heating, and cooling company with more than 75 employees and a dedicated service department supported by experienced administrative staff. Due to continued growth, we are seeking an experienced Residential Plumbing Service Technician to join our busy service team.

This position focuses on residential service, troubleshooting, repairs, and preventative maintenance. If you enjoy solving problems, helping customers, and working independently while being supported by a strong team, we'd like to hear from you.

What We Offer

Competitive pay: $35-$50 per hour based on experience
Performance-based bonus opportunities
Company-provided service van (drive to and from home)
Comprehensive benefits package including health insurance, paid time off, and retirement benefits
Consistent year-round work
Ongoing training and advancement opportunities
Strong administrative support team that helps keep technicians productive

Responsibilities

Diagnose and repair residential plumbing systems
Perform preventative maintenance and inspections
Service water heaters, fixtures, drains, water piping, waste piping, and related systems
Communicate repair options and recommendations to homeowners
Complete service reports and required documentation
Maintain company vehicle, inventory, and tools
Deliver outstanding customer service
Participate in a rotating after-hours on-call schedule

Qualifications

Minimum 3 years of residential plumbing service experience preferred
Strong troubleshooting and diagnostic abilities
Experience with water heaters, fixture replacement, leak repairs, drain systems, and residential plumbing installations
Ability to work independently and manage service calls efficiently
Excellent communication and customer service skills
Valid driver's license with a clean driving record

Physical Requirements

Lift and carry up to 75 pounds
Work in crawl spaces, basements, attics, and confined areas
Climb ladders and work in varying positions
Stand, walk, kneel, bend, and reach throughout the workday
Work indoors and outdoors in all seasons

If you're looking for a long-term opportunity with a stable company that values its employees, provides strong support, and rewards performance, we encourage you to apply.

Pay: $35.00 - $50.00 per hour

Benefits: