Founding Responsible Master Plumber & Operations ManagerBuild the First of a Multi-State Plumbing Company
Location: Dallas-Fort Worth Metroplex, Texas
Salary: $120,000–$180,000+ annually (DOE) + Performance Bonus + Company Truck + Comprehensive Benefits
Build Something From the Ground Up
We're launching a new plumbing company in the Dallas-Fort Worth market and are looking for an entrepreneurial Responsible Master Plumber who wants more than just another plumbing job. We're seeking a leader who will serve as the Responsible Master Plumber (RMP) while leading the company's day-to-day operations as our Operations Manager.
This is an opportunity to build a company from the ground floor with the backing of an established organization. You'll have the authority to develop processes, hire and mentor technicians, build a winning culture, and help create one of the premier plumbing service companies in North Texas.
Our vision extends far beyond DFW. This location is one of the first in a planned multi-state expansion, giving the right leader the opportunity to help establish the operational standards, culture, and systems that will become the blueprint for future locations across multiple states.
If you've ever wanted to run a company like it was your own—but without the financial risk—this is your opportunity.
Position Summary
The Founding Responsible Master Plumber & Operations Manager will oversee every aspect of the plumbing operation, including licensing, code compliance, production, scheduling, quality control, customer satisfaction, employee development, financial performance, and long-term growth.
This individual will serve as the Responsible Master Plumber for the business while leading the daily operations of a rapidly growing plumbing company. We are looking for someone who enjoys building teams, creating efficient systems, developing people, and driving exceptional customer experiences.
This is not simply a management role—it is a leadership opportunity with significant influence on the future direction of the company.
ResponsibilitiesResponsible Master Plumber
- Serve as the Responsible Master Plumber (RMP) for the company.
- Maintain all licensing requirements with the Texas State Board of Plumbing Examiners (TSBPE).
- Ensure compliance with all state, local, and municipal plumbing codes.
- Review permits, inspections, and technical requirements.
- Provide technical leadership and guidance to field technicians.
- Maintain quality control and workmanship standards.
- Ensure all work is performed safely and in compliance with applicable regulations.
Operations Management
- Lead the daily operations of the plumbing division.
- Schedule technicians and dispatch work efficiently.
- Monitor production, profitability, and operational performance.
- Develop and implement operational procedures and standard operating processes.
- Recruit, hire, train, and mentor plumbing professionals.
- Conduct performance evaluations and provide coaching for continual improvement.
- Manage inventory, equipment, vehicles, and warehouse operations.
- Work closely with office staff to ensure outstanding customer communication.
- Resolve escalated customer concerns professionally.
- Track key performance indicators (KPIs) and continuously improve operational efficiency.
Financial & Business Leadership
- Manage job costing and departmental profitability.
- Assist ownership with budgeting and forecasting.
- Monitor labor efficiency and operational expenses.
- Help establish pricing strategies that balance competitiveness with profitability.
- Identify opportunities to improve margins without sacrificing customer satisfaction.
Business Development
- Help grow the plumbing division throughout the DFW market.
- Build relationships with contractors, restoration companies, property managers, municipalities, and commercial clients.
- Identify opportunities to expand into additional plumbing services and markets.
- Assist ownership with strategic planning for future expansion into additional states.
QualificationsRequired
- Current Texas Master Plumber License in good standing.
- Eligible to serve as the Responsible Master Plumber.
- Minimum of 10 years of plumbing experience.
- Minimum of 5 years in a leadership or management role.
- Strong knowledge of residential and commercial plumbing systems.
- Thorough understanding of Texas plumbing codes and regulations.
- Excellent leadership and communication skills.
- Valid driver's license with a clean driving record.
- Strong organizational and problem-solving abilities.
- Ability to build and lead high-performing teams.
Preferred
- Experience launching or growing a plumbing company.
- Drain cleaning and hydro-jetting experience.
- Sewer camera inspection experience.
- Trenchless sewer repair experience.
- Water heater and tankless water heater expertise.
- Experience with ServiceTitan, FieldEdge, Housecall Pro, or similar field management software.
- Experience managing departmental budgets and P&L.
- Experience with commercial service accounts and property management clients.
What We're Looking For
We're not simply hiring a Master Plumber.
We're looking for a business leader.
Someone who:
- Wants to build something meaningful from the ground up.
- Takes ownership and accountability.
- Leads by example.
- Builds strong teams and develops future leaders.
- Thrives on solving operational challenges.
- Understands both customer service and business performance.
- Wants to grow into a larger executive leadership role as the company expands.
This position requires someone who thinks like an owner and is motivated by creating long-term success rather than simply managing daily operations.
Compensation & Benefits
We believe exceptional leaders deserve exceptional compensation.
We offer:
- Competitive salary of $120,000–$180,000+ depending on experience.
- Performance-based bonus opportunities.
- Company vehicle.
- Fuel card.
- Company phone and tablet.
- Health insurance.
- Paid vacation.
- Paid holidays.
- 401(k) program (when eligible).
- Continuing education and licensing support.
- Leadership development opportunities.
- Long-term career advancement as additional markets are launched.
- Potential future executive leadership opportunities based on performance.
Why Join Us?
This isn't just another management position.
You're joining at the beginning of something much larger.
The Dallas-Fort Worth operation is one of the first locations in a planned multi-state plumbing company. We're looking for someone who wants to help build the foundation—not simply manage an existing business.
As our Founding Responsible Master Plumber & Operations Manager, you'll play a direct role in developing the systems, procedures, culture, and operational playbook that future branches will follow. Your leadership will influence not only the success of the DFW operation but also the future of locations across multiple states.
You'll have the support of experienced ownership while maintaining the autonomy to build a high-performing operation, recruit an exceptional team, and establish a reputation for quality, integrity, and outstanding customer service.
Outstanding performance in this role can lead to expanded executive leadership responsibilities as the company grows into new markets.
If you've ever wanted to build a company as though it were your own—and have the opportunity to shape an organization with a multi-state vision—we'd like to talk with you.
Apply Today
If you're an experienced Texas Master Plumber with a passion for leadership, operational excellence, and building something extraordinary from the ground up, we want to hear from you.
Please submit your resume along with a brief summary highlighting:
- Your leadership experience.
- Your operational accomplishments.
- Your Texas Master Plumber credentials.
- Why you're interested in helping build the first location of a multi-state plumbing company.
Join us and help build the standard that future locations will follow.
Pay: $120,000.00 - $180,000.00 per year
Benefits:
- 401(k) 3% Match
- Company truck
- Dental insurance
- Health insurance
- Relocation assistance
- Vision insurance
Work Location: In person
