Service Advisor

Gateway Industrial Power, Inc. • Full-time • Justice, Illinois, United States • $25 - $30 / hour • 23h ago

Service Advisor

**Monday- Friday 7 am- 3:30 pm**

As a well know Carrier Refrigeration, Volvo, Hino, TICO, and Isuzu dealership, we have 16 locations throughout Illinois, Missouri, Wisconsin and Tennessee. Come join our hard working, long-standing, and highly reviewed branch in Justice, IL!

We are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!

Job Duties:

Represent GTR to all customers through the efficient and accurate handling of customer questions and repair orders
Act as a liaison between the customer and technicians to ensure all parties know the status of repairs
Verify warranty and service contracts as needed
Provide accurate repair orders and estimates to customers to maintain profit margins
Maintain service records for customers
Prepare billing invoices for customers
Other duties as assigned

Desired Competencies:

Knowledge and experience with mechanics or a related field
Excellent communication skills
Organized and detail oriented
Proficient with computers
Team Player
Self- Aware: ability to handle stress under pressure
Excellent customer service
Flexibility to meet changing demands

Qualifications:

High school diploma or equivalent
Valid CDL driver's license with clean driving record (preferred)
2+ years' experience as a Service Advisor or similar position

Benefits:

Monthly Bonuses
Health, Dental and Vision Insurance
401K with company matching
Company paid Short-termLong-Term Disability Insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.