Residential Maintenance Plumber (3+ years experience in plumbing)

Marview Maintenance • Full-time • San Francisco, California, United States • $34 - $39 / hour • 1w ago

Position Overview

Marview Maintenance is looking for an experienced Plumber to join our growing residential service and maintenance team in San Francisco.

This is a hands-on field position for a plumber who enjoys residential service work, troubleshooting, repairs, and working as part of a professional maintenance team. The position will perform plumbing repairs and maintenance throughout residential properties managed by our affiliated property management company.

The ideal candidate is comfortable working independently, communicating professionally with tenants, accurately documenting completed work, and determining when a plumbing issue can be repaired in-house versus when additional authorization, investigation, permitting, or a specialty contractor is needed.

Key Responsibilities

Residential Plumbing & Repairs

Diagnose, repair, and maintain common residential plumbing systems and fixtures.
Repair leaking faucets, supply lines, valves, toilets, sinks, drains, and plumbing fixtures.
Install and replace faucets, toilets, garbage disposals, showerheads, handles, spouts, and other common plumbing fixtures.
Repair and replace P-traps, angle stops, fill valves, flush valves, toilet components, and other common plumbing parts.
Perform appropriate drain clearing and tub/shower drain snaking.
Troubleshoot running toilets, leaks, clogs, low water flow, and other common residential plumbing issues.
Install and replace garbage disposals and related plumbing connections.
Perform plumbing repairs associated with residential maintenance and light unit turns.
Recognize when a repair is outside the approved scope and communicate the need for additional authorization or a specialty contractor.

Maintenance Team Support

Work alongside Tech I and Tech II maintenance technicians and provide plumbing expertise when needed.
Provide guidance to other maintenance technicians when plumbing expertise is required.
Help identify appropriate materials, tools, and repair methods.
Communicate with the Maintenance Coordinator regarding job status, access issues, additional work, and required parts.
Support plumbing-related preventive maintenance and light unit turns.

Troubleshooting & Problem Solving

Accurately diagnose plumbing problems before beginning repairs.
Determine the appropriate repair method and materials.
Identify the source of leaks and recognize potential recurring issues.
Identify conditions that may require additional investigation, permitting, or a specialty contractor.
Recognize the difference between a routine maintenance repair and a larger plumbing issue.
Take appropriate steps to protect the property from water damage.
Stop work and communicate when conditions are unsafe, outside the approved scope, or beyond the appropriate level of repair.

Work Orders & Documentation

Review work orders carefully before arriving at the property.
Use AppFolio to clock in/out, review work orders, document repairs, and complete assigned work.
Provide accurate descriptions of work performed.
Take clear before-and-after photographs.
Document materials used, labor time, completed repairs, and recommended additional work.
Communicate promptly with the Maintenance Coordinator regarding job status, access issues, parts, or additional work.
Complete work orders accurately and professionally.

Tenant & Customer Service

Communicate professionally and respectfully with tenants.
Provide appropriate notice before entering occupied units.
Maintain a clean and professional work area.
Use booties and appropriate floor/surface protection when working inside occupied homes.
Protect tenant belongings and property while performing repairs.
Explain basic plumbing issues and completed repairs to tenants when appropriate.
Represent Marview Maintenance professionally at all properties.

Safety & Compliance

Follow all company safety procedures, PPE requirements, and applicable Cal/OSHA requirements.
Follow applicable California plumbing codes and local requirements.
Stop work when an unsafe or inappropriate condition is identified.
Report hazards, property damage, and other safety concerns immediately.
Maintain clean, organized tools and work areas.
Never perform work outside your training, authorization, or legal scope.

Qualifications & Experience

Journeyman-level residential plumbing experience required.
Minimum 3 years of hands-on residential plumbing experience required.
4–5 years of residential service or maintenance plumbing experience preferred.
Strong knowledge of common residential plumbing systems, fixtures, and repairs.
Experience diagnosing and repairing:
Toilets
Faucets
Garbage disposals
Sinks
P-traps
Angle stops
Supply lines
Valves
Drains
Shower and tub fixtures
Common residential plumbing leaks and clogs
Ability to independently complete routine residential plumbing repairs without direct supervision.
Strong troubleshooting and problem-solving skills.
Ability to determine when an issue requires additional authorization, investigation, permitting, or a specialty contractor.
Experience working in occupied residential properties preferred.
Professional communication and customer-service skills.
Strong attention to detail and organization.
Ability to accurately document labor, materials, repairs, and recommended additional work.
Experience using AppFolio or another property-management/work-order system is a plus.
Ability to work cooperatively with other maintenance technicians and support less-experienced team members.

Performance Metrics

Performance will be evaluated based on:

Work order completion and response time.
Quality and accuracy of completed repairs.
First-time repair completion.
Proper diagnosis and troubleshooting.
Tenant and property management satisfaction.
Accurate work-order documentation and photographs.
Appropriate use of materials and labor.
Compliance with safety and applicable plumbing requirements.
Ability to identify and prevent recurring plumbing problems.
Communication with the Maintenance Coordinator and maintenance team.
Professionalism and reliability.

Additional Requirements

Because driving to and from various job sites is an essential function of this position, the candidate must possess a valid, active California driver’s license and have access to reliable transportation that complies with all applicable state registration and insurance requirements.

Employment is contingent upon the ability to work legally in the United States without employer sponsorship.

Candidates may be required to provide documentation demonstrating their plumbing qualifications and experience.

Potential on-site/free or discounted housing opportunity

Equal Employment Opportunity

Marview Maintenance is proud to be an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition including genetic characteristics, veteran or military status, sexual orientation, gender expression, or any other characteristic protected by law. Marview Maintenance is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

Job Type: Full-time

Pay: $34.00 - $39.00 per hour

Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

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